Grocery Clerk II (Full-Time)

Festival Foods•New London, WI
•Onsite

About The Position

The Grocery Clerk II contributes to store sales and profitability by managing grocery department stock levels, inventory, product presentation, and guest service. The role ensures company policies and department goals are followed, provides helpful service to guests, maintains product quality and accurate pricing, and keeps work areas clean and organized. The position reports to the Center Store Manager and is full-time in New London, Wisconsin. The schedule may include mornings, afternoons, evenings, weekends, and holidays.

Requirements

  • Exceptional interpersonal skills and the ability to communicate effectively with a diverse crew in a fast-paced environment.
  • Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
  • Ability to use a power jack, walk-behind lift, WAV, baler, and compactor.
  • Ability to stand in place for long periods, walk throughout the store and work in a cooler, and regularly bend, stoop, and kneel.
  • Full range of upper-body motion to lift products and ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
  • Ability to occasionally lift up to 40 pounds.
  • Regular, timely attendance in compliance with the work schedule.

Responsibilities

  • Ensure products are within date, rotated, and displayed according to the assigned planogram.
  • Provide exceptional guest service by greeting guests, acknowledging and responding to their needs, and helping them locate products or find suggestions and alternatives.
  • Assist with unloading products from pallets and organizing the stock room.
  • Maintain proper product presentation on shelves and in cases; observe sales floor conditions and correct areas needing attention.
  • Maintain appropriate inventory levels and ensure accurate pricing for products received and sold.
  • Communicate and collaborate with the Store Director, Grocery Department Manager, and Grocery associates to maintain standards and exceed guest expectations.
  • Address guest concerns and resolve dissatisfaction with service or products.
  • Contribute to department cleanliness by sanitizing, organizing, and cleaning work areas, shelving, and the sales floor as needed.
  • Meet quality standards, including quantity expectations of 100% by 10 a.m. and 5 p.m.
  • Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Two-week advance scheduling.
  • Vision insurance and two dental coverage options for part-time and full-time associates.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches.
  • 401(k) plan with an annual discretionary company match.
  • Full-time hourly associates receive time and a half on Sundays and select holidays.
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