Grocery Clerk II (Full-Time)

Festival Foods • Onalaska, WI

10d

About The Position

The Grocery Clerk II supports the Grocery Department by helping maintain stock levels, inventory, product presentation, accurate pricing, and exceptional guest service. The role ensures company policies and procedures are followed and contributes to department goals, store sales, and profitability. It reports to the Center Store Manager.

This is a full-time position in Onalaska, Wisconsin. The listed shifts are 12–8 p.m. or 1–9 p.m., including one weekend shift per week. The broader work schedule may include mornings, afternoons, evenings, weekends, and holidays.

Requirements

• Exceptional interpersonal skills and the ability to communicate effectively with a diverse crew in a fast-paced environment.
• Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
• Ability to use a power jack, walk-behind lift, WAV, baler, and compactor.
• Ability to stand in place for long periods, walk around the store, and work in a cooler.
• Ability to bend, stoop, and kneel regularly, and to lift products using full upper-body motion.
• Ability to perform repetitive tasks for prolonged periods.
• Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
• Ability to lift up to 40 pounds occasionally.

Responsibilities

• Ensure products are within date, rotated, and displayed according to the assigned planogram.
• Provide exceptional guest service by greeting guests, acknowledging their needs, and responding appropriately.
• Assist with unloading products from pallets and organizing the stockroom.
• Maintain proper product presentation on shelves and in cases.
• Observe sales floor conditions and take action to correct areas of opportunity.
• Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
• Collaborate with the Store Director, Grocery Department Manager, and Grocery associates to maintain standards and exceed guest expectations.
• Help guests locate items and offer product suggestions or alternatives when appropriate.
• Address guest concerns and resolve service or product issues.
• Help keep the department clean by sanitizing, organizing, and cleaning work areas, shelving, and the sales floor as needed.
• Meet quality standards, including quantity expectations of 100% by 10 a.m. and 5 p.m.
• Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
• Perform other duties as assigned.

Benefits

• 15% associate discount on grocery purchases for the associate and immediate household.
• Weekly pay for hourly associates.
• Full-time hourly store associates receive time and a half on Sundays and select holidays.
• Schedules provided two weeks in advance.
• Vision insurance and two dental coverage options.
• Three weeks of paid parental leave.
• Fitness reimbursement program.
• Employee Assistance Program (EAP) and LEAPCare Care Coaches.
• 401(k) retirement savings plan with an annual discretionary match.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed