Grocery Clerk II (Full-Time)

Festival Foods•Mount Pleasant, WI
•Onsite

About The Position

The Grocery Clerk II is responsible for ensuring company policies and procedures are followed and department goals are achieved. The role contributes to store sales and profitability by managing grocery stock levels, inventory, product presentation, and guest service. The position reports to the Center Store Manager. This is a full-time role at the Mount Pleasant store. The work schedule may include mornings, afternoons, evenings, weekends, and holidays. Associates are expected to attend work regularly and on time, and to provide adequate notice to find a replacement for occasional absences.

Requirements

  • Exceptional interpersonal skills and the ability to communicate effectively with a diverse crew in a fast-paced environment.
  • Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
  • Ability to use a power jack, walk-behind lift, WAV, baler, and compactor.
  • Ability to stand in place for long periods, walk around the store, and work in a cooler.
  • Ability to bend, stoop, and kneel regularly.
  • Full range of upper-body motion to lift products.
  • Ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create attractive displays, and operate equipment.
  • Ability to lift up to 40 pounds occasionally.

Responsibilities

  • Ensure products are within date, rotated, and displayed according to the assigned planogram.
  • Provide exceptional guest service on the sales floor by greeting guests, acknowledging them, and responding to their needs.
  • Assist with unloading products from pallets and organizing the stock room.
  • Maintain proper product presentation on store shelves and in cases.
  • Observe sales floor conditions and take action to correct areas of opportunity.
  • Maintain appropriate inventory levels and ensure accurate pricing of products received and sold.
  • Communicate and collaborate with the Store Director, Grocery Department Manager, and Grocery associates to maintain standards and exceed guest expectations.
  • Help guests locate items on and off the sales floor and offer product suggestions or alternatives when appropriate.
  • Address guest concerns and resolve issues when guests are dissatisfied with service or products.
  • Help maintain department cleanliness by sanitizing, organizing, and cleaning work areas, shelving, and the sales floor as needed.
  • Meet quality standards, including quantity expectations at 100% by 10 a.m. and 5 p.m.
  • Maintain regular, timely attendance in compliance with the work schedule and give adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Full-time hourly associates receive time and a half on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches offering confidential support.
  • 401(k) plan with an annual discretionary match.
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