Grocery Clerk II (Full-Time)

Festival Foods•Verona, WI
•Onsite

About The Position

The Grocery Clerk II helps ensure company policies and procedures are followed and department goals are met. The role contributes to store sales and profitability by managing grocery stock levels, inventory, product presentation, and guest service. The position reports to the Center Store Manager and is based in Verona, Wisconsin.

Requirements

  • Exceptional interpersonal skills and the ability to communicate effectively with a diverse crew in a fast-paced environment.
  • Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
  • Ability to use a power jack, walk-behind lift, WAV, baler, and compactor.
  • Ability to stand in place for long periods, work in a cooler and throughout the store, and bend, stoop, and kneel regularly.
  • Full range of upper-body motion to lift products and ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
  • Ability to lift up to 40 pounds occasionally.

Responsibilities

  • Ensure products are within date, rotated, and displayed according to the assigned planogram.
  • Provide exceptional guest service on the sales floor by greeting guests, acknowledging their needs, and responding to them.
  • Assist with unloading products from pallets and organizing the stock room.
  • Maintain proper product presentation on store shelves and in cases.
  • Observe sales floor conditions and take action to address areas needing improvement.
  • Maintain appropriate inventory levels and ensure accurate pricing for products received and sold.
  • Communicate and collaborate with the Store Director, Grocery Department Manager, and Grocery associates to maintain standards and exceed guest expectations.
  • Help guests locate items on or off the sales floor and provide product suggestions or alternatives when appropriate.
  • Address guest concerns and resolve dissatisfaction with service or products.
  • Help keep the department clean by sanitizing, organizing, and cleaning work areas, shelving, and the sales floor as needed.
  • Meet quality standards, including quantity expectations at 100% by 10 a.m. and 5 p.m.
  • Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and their immediate household.
  • Weekly pay for hourly associates.
  • Full-time hourly store associates receive time and a half on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches.
  • 401(k) plan with an annual discretionary company match.
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