Grocery Clerk II (Full-Time)

Festival Foods•Verona, WI

About The Position

The Grocery Clerk II is responsible for following company policies and procedures and helping the Grocery Department meet its goals. The role contributes to store sales and profitability through managing stock levels and inventory, maintaining product presentation, and providing exceptional guest service. The position reports to the Center Store Manager and works collaboratively with store leadership and Grocery associates.

Requirements

  • Exceptional interpersonal skills and the ability to communicate effectively with a diverse crew in a fast-paced environment.
  • Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
  • Ability to use a power jack, walk-behind lift, WAV, baler, and compactor.
  • Ability to stand in place for long periods, work in a cooler, walk around the store, and bend, stoop, and kneel regularly.
  • Full range of upper-body motion to lift products.
  • Ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create displays, and operate equipment.
  • Ability to lift up to 40 pounds occasionally.
  • Regular, timely attendance in compliance with the work schedule.

Responsibilities

  • Ensure products are within date, rotated, and displayed according to the assigned planogram.
  • Provide exceptional sales-floor service by greeting guests, acknowledging their needs, and responding appropriately.
  • Assist with unloading products from pallets and organizing the stock room.
  • Maintain proper product presentation on store shelves and in cases.
  • Monitor sales-floor conditions and take action to address opportunities.
  • Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
  • Collaborate with the Store Director, Grocery Department Manager, and Grocery associates to maintain standards and exceed guest expectations.
  • Help guests locate items and offer product suggestions or alternatives when appropriate.
  • Address guest concerns and resolve dissatisfaction with service or products.
  • Maintain department cleanliness by sanitizing, organizing, and cleaning work areas, shelving, and the sales floor as needed.
  • Meet quality standards, including quantity expectations at 100% by 10 a.m. and 5 p.m.
  • Maintain regular, timely attendance and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Premium pay for hourly full-time store associates on Sundays and select holidays, at time and a half.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options for eligible part-time and full-time associates.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches.
  • 401(k) plan with an annual discretionary match.
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