Grocery Clerk II (Full-Time)

Festival Foods•New London, WI
•Onsite

About The Position

The Grocery Clerk II helps ensure company policies and procedures are followed and department goals are achieved. The role contributes to store sales and profitability by managing grocery stock levels, inventory, product presentation, and guest service. The associate works collaboratively with store leadership and grocery colleagues to maintain standards and exceed guest expectations. This is a full-time position in New London, Wisconsin. The schedule may include mornings, afternoons, evenings, weekends, and holidays.

Requirements

  • Exceptional interpersonal skills and the ability to communicate effectively with a diverse crew in a fast-paced environment.
  • Thorough understanding of safety requirements and company safety policies, including proper lifting techniques and box cutter safety.
  • Ability to use a power jack, walk-behind lift, WAV, baler, and compactor.
  • Ability to stand in place for long periods, walk in the store, and work in a cooler.
  • Ability to bend, stoop, and kneel regularly.
  • Full range of upper-body motion to lift product and ability to perform repetitive tasks for prolonged periods.
  • Functional sensory abilities to visually monitor the store, create attractive displays, and operate equipment.
  • Ability to occasionally lift up to 40 pounds.
  • Regular, timely attendance in compliance with the work schedule.

Responsibilities

  • Ensure products are within date, rotated, and displayed according to the assigned planogram.
  • Provide exceptional guest service on the sales floor by greeting guests, acknowledging their needs, and responding to them.
  • Assist with unloading product from pallets and organizing the stock room.
  • Maintain proper product presentation on store shelves and in cases.
  • Observe sales floor conditions and take action to correct areas of opportunity.
  • Maintain appropriate inventory levels and ensure accurate pricing on products received and sold.
  • Communicate and collaborate with the Store Director, Grocery Department Manager, and grocery associates to maintain standards and exceed guest expectations.
  • Help guests locate items on and off the sales floor and offer product suggestions or alternatives when appropriate.
  • Address guest concerns and resolve issues when guests are dissatisfied with service or products.
  • Support department cleanliness by sanitizing, organizing, and cleaning work areas, shelving, and the sales floor as needed.
  • Meet quality standards, including quantity expectations at 100% by 10 a.m. and 5 p.m.
  • Attend work regularly and on time according to the schedule, and provide adequate notice to find a replacement for occasional absences.
  • Perform other duties as assigned.

Benefits

  • 15% associate discount on grocery purchases for the associate and immediate household.
  • Weekly pay for hourly associates.
  • Full-time hourly store associates receive time-and-a-half pay on Sundays and select holidays.
  • Schedules provided two weeks in advance.
  • Vision insurance and two dental coverage options.
  • Three weeks of paid parental leave.
  • Fitness reimbursement program.
  • Employee Assistance Program (EAP) and LEAPCare Care Coaches offering confidential support.
  • 401(k) plan with an annual discretionary match.
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