Grocery/Bulk Dept Manager

Natural Grocers•McMinnville, OR

1d•$20 - $20

About The Position

The Grocery/Bulk Manager is responsible for the successful operation and profitability of the Grocery and Bulk Departments, including training, directing, and monitoring department staff. Department Managers are accountable for their departments’ success and are scheduled to fulfill Manager on Duty (MOD) responsibilities. The position works five days and 40 hours per week, attends mandatory store meetings, and follows a schedule based on store needs, including evenings, weekends, and holidays. Employees are expected to take a hands-on approach and perform tasks needed to support the company.

Requirements

High school diploma, GED, or equivalent preferred.
Ability to pass food safety training courses and/or obtain certifications required by law, and keep certifications current and registered if applicable.
Ability to manage changing priorities and stay focused on the task at hand.
Must be able to obtain forklift certification.
Sense of urgency in completing tasks.
Excellent customer service skills.
Highly organized with strong attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficient in MS Word, Excel, and Outlook.

Nice To Haves

1–2 years of experience in retail, preferably in a grocery or retail environment.
Natural foods background.
1–2 years of experience supervising others.

Responsibilities

Provide World Class Customer Service as a top priority.
Demonstrate integrity, responsibility, and excellence and follow company policies.
Create inviting, full, and shoppable grocery and bulk departments.
Order for the departments and maintain accurate inventory levels.
Manage margins and department profitability, minimize shrink, and maximize effective purchasing.
Ensure in-stock products and conditions meet company standards.
Offer and follow up on special orders.
Merchandise shelves, endcaps, and dynamic displays.
Participate in and manage tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
Train and monitor department personnel, assign tasks, and follow up on them.
Coordinate cross-training with other department managers so staff can complete needed tasks.
Conduct active and passive demonstrations.
Assist with interviewing and hiring for department needs.
Work with the store manager to address department performance and disciplinary issues.
Open and close the store, including completing DSR and closing cash processes.
Handle register functions, including backup cashiering, customer returns and complaints, and covering register shift changes and scheduled breaks.
Maintain customer and employee safety and security.
Occasionally manage business disruptions, including loitering, solicitation, emergency weather situations, and bathroom misuse.
Answer customer questions in accordance with company standards and policies, including using Structure/Function statements and/or statements of nutritional support.
Continually increase product knowledge.
Use SAP and inventory management software; run and analyze BEx reports; and use email and other IS programs as needed.
Work five days and 40 hours per week on a schedule that may include evenings, weekends, and holidays, and attend mandatory store meetings.
Perform other assigned tasks as needed to support the company.

Benefits

Birthday Bonus Pay
Vitamin Bucks, up to $2,080 earned as store credit annually
Holiday pay for five holidays when stores are closed
Paid time off, including sick days and vacation, increasing with tenure
Paid nutrition education
Crew member discount
N}power customer appreciation and rewards program
Regular scheduled pay increases
Advancement opportunities and career development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
For full-time crew members working 30 or more hours per week: medical, dental, and vision insurance
For full-time crew members working 30 or more hours per week: paid parental leave
For full-time crew members working 30 or more hours per week: paid medical leave through company-paid short-term disability insurance
For full-time crew members working 30 or more hours per week: company-paid short-term disability insurance
For full-time crew members working 30 or more hours per week: company-paid life insurance
Voluntary benefits, including hospital indemnity, accident insurance, long-term disability insurance, and term life insurance
Retirement savings plan (401k) with discretionary company match
Healthcare and dependent care Flexible Spending Accounts (FSA)
Health Savings Account (HSA) with company match