Greeter - Part time

Bass Pro Shops • Concord, NC

3d • Onsite

About The Position

The Greeter performs customer-service and front-end activities, including greeting customers promptly and warmly, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other business needs. Greeters are expected to be friendly and outgoing and to provide a welcoming customer experience. The role works under general supervision and uses established procedures and occasional independent judgment to complete assignments and recommend improvements to work procedures, policies, and practices.

Greeters welcome customers as they enter, promote store programs, check in merchandise returns and vendor representatives, and inform customers about store events, sales, and promotions. They help keep the entryway clean, tidy, and safe. For firearm or weapon check-in, Greeters notify an appropriately trained and designated Outfitter; Greeters must never accept, possess, or handle firearms while performing their duties.

The role requires regular walking and standing, frequent communication, and repeated motions involving the wrists, hands, or fingers. It also involves occasional computer work, lifting, and exposure to temperature variations, outdoor elements, and noisy environments. Team lifting may be used for heavier items.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.
• Ability to regularly walk and stand and to perform occasional computer work.
• Ability to lift up to 50 pounds occasionally; the physical requirements also describe occasionally moving and lifting objects up to 100 pounds or more using a team lift as needed.
• Ability to communicate constantly and repeat motions that may involve the wrists, hands, or fingers.

Responsibilities

• Greet all customers entering the store in a friendly and outgoing manner.
• Promote programs such as CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image by following the applicable dress code, wearing a visible name badge, and using a smile, eye contact, and welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor log information, and control visitor badges.
• Stay informed about store special events and tell customers about events, sales, and promotions.
• Provide promotional materials to support special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Assist with customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter; never accept, possess, or handle a firearm.
• Perform other duties as assigned.
• Make recommendations regarding work procedures, policies, and practices.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED