Greeter- Part Time
About The Position
The Greeter performs customer service and front-end duties, including promptly and warmly greeting customers, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other business needs. Greeters are expected to be friendly and outgoing, providing an exceptional customer experience that makes every guest feel welcome and appreciated. The role includes promoting programs such as CLUB Membership (in the US), VOC, and In-Store Pickup; checking in returned merchandise and vendor representatives; informing customers about store events, sales, and promotions; and keeping the entryway and surrounding work area clean, tidy, and safe. For firearm or weapon check-in, the Greeter notifies an appropriately trained and designated Outfitter to complete the check-in according to company SOP. Greeters must never accept, possess, or handle firearms while performing their duties. The position works under general supervision and follows established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. Applications are accepted on an ongoing basis.
Requirements
- High school diploma or equivalent.
- Experience in a customer service environment.
- Excellent organization skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to adapt to new processes and procedures.
- Excellent self-motivation and initiative while working unsupervised.
- Ability to regularly walk and stand, occasionally perform computer work and lift up to 50 pounds, and seldom to never sit.
- Ability to constantly communicate and repeat motions involving the wrists, hands, and/or fingers.
- Ability to work occasionally in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
- Ability to perform light work that includes constantly moving and lifting objects up to 20 pounds and occasionally moving and lifting objects up to 100 pounds or more with a team lift as needed.
Responsibilities
- Greet all customers promptly in a friendly and outgoing manner.
- Promote programs including CLUB Membership (US only), VOC, and In-Store Pickup.
- Present a professional image by following the dress code, wearing the required logo shirt and visible name badge, and using a smile, eye contact, and welcoming body language.
- Check in customers’ merchandise for return.
- Check in vendor representatives, complete required visitor log information, and control visitor badges.
- Stay informed about store special events and inform customers about events, sales, and promotions.
- Provide promotional materials to support special events.
- Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
- Facilitate customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter; never accept, possess, or handle a firearm.
- Perform other duties as assigned.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Dental
- Vision
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
