Greeter - Part-Time
About The Position
The Greeter performs customer service activities at the store entrance and other front-end areas. The role welcomes customers in a prompt, friendly, and outgoing manner; handles merchandise with care; provides information and directions; distributes promotional materials; and supports other front-end business needs. Greeters are expected to provide an exceptional customer experience so guests feel welcomed and appreciated. The position works under general supervision and follows established procedures while using initiative to complete assignments and make recommendations about work procedures, policies, and practices. The role is part-time. Applications are accepted on an ongoing basis.
Requirements
- High school diploma or equivalent.
- Experience in a customer service environment.
- Excellent organization skills and attention to detail.
- Excellent verbal and written communication skills.
- Adaptability to new processes and procedures.
- Self-motivation and initiative while working unsupervised.
- Ability to meet the physical requirements of the role, including regularly walking and standing; occasional computer work and lifting; constant communication and repetitive hand, wrist, or finger motions; and working occasionally in temperature extremes, outdoor elements, and noisy environments.
- Ability to move and lift objects up to 20 pounds constantly and up to 100 pounds or more occasionally, using a team lift as needed.
Responsibilities
- Greet all customers as they enter the store in a friendly and outgoing manner.
- Promote programs, including CLUB Membership (US only), VOC, and In-Store Pickup.
- Present a professional image by following the applicable dress code, wearing a visible name badge, and using a smile, eye contact, and welcoming body language.
- Check in customers’ merchandise for return.
- Check in vendor representatives, complete visitor log information, and control visitor badges.
- Stay aware of store special events and inform customers about events, sales, and promotions; provide promotional materials as appropriate.
- Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
- Assist with customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter to complete the check-in under company SOP. Greeters must never accept, possess, or handle firearms while performing their duties.
- Perform other duties as assigned.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
- Dental benefits.
- Vision benefits.
- Voluntary benefits.
- 401(k) retirement savings.
- Paid holidays.
- Paid vacation.
- Bass Pro Cares Fund.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
