Greeter - Part Time
About The Position
The Greeter performs customer-service and front-end tasks, welcoming customers promptly and warmly, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting store business needs. Greeters are expected to be friendly and outgoing and to provide an exceptional customer experience so guests feel welcomed and appreciated. The role follows company customer-service and dress standards, supports customer and vendor check-in, and helps maintain a clean, tidy, and safe entryway. When customers arrive with firearms or weapons, the Greeter alerts a trained and designated Outfitter to handle the check-in under company procedures; Greeters must never accept, possess, or handle firearms while performing their duties. The position works under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. Starting pay is $15.40–$16.75. Applications are accepted on an ongoing basis.
Requirements
- High school diploma or equivalent.
- Experience in a customer service environment.
- Excellent organization skills and attention to detail.
- Excellent verbal and written communication skills.
- Ability to adapt to new processes and procedures.
- Excellent self-motivation and initiative while working unsupervised.
- Ability to regularly walk and stand.
- Ability to occasionally perform computer work and lift up to 50 pounds; the physical requirements also describe moving and lifting objects up to 20 pounds constantly and up to 100 pounds or more occasionally, using a team lift as needed.
- Ability to communicate constantly with others and repeat motions that may involve the wrists, hands, or fingers.
- Ability to occasionally work in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
Responsibilities
- Greet all customers as they enter the store in a friendly and outgoing manner.
- Promote programs including CLUB Membership (US only), VOC, and In-Store Pickup.
- Follow customer-service and dress standards, including wearing the appropriate logo shirt, visible name badge, dress-code-compliant apparel and footwear, and using a welcoming demeanor.
- Check in customers’ merchandise for return.
- Check in vendor representatives, complete required visitor-log information, and control visitor badges.
- Stay informed about store special events and provide customers with event, sale, and promotion details and promotional materials.
- Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
- Notify the appropriate trained and designated Outfitter to complete customer firearm or weapon check-in according to company SOP; do not accept, possess, or handle firearms.
- Perform other duties as assigned.
Benefits
- Discounts on retail merchandise, restaurants, resorts, and conservation attractions
- Dental benefits
- Vision benefits
- Voluntary benefits
- 401(k) retirement savings
- Paid holidays
- Paid vacation
- Bass Pro Cares Fund
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
