Greeter - Part Time

Bass Pro Shops • Noblesville, IN

3d

About The Position

The Greeter performs customer-service and front-end activities, including greeting customers promptly and warmly, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other front-end business needs. Greeters are expected to be friendly and outgoing, creating a welcoming experience that leaves customers feeling appreciated.

The role includes promoting customer programs, checking in merchandise for returns and vendor representatives, informing customers about store events and promotions, and helping maintain a clean, tidy, and safe entryway. Greeters assist with customer check-in of firearms or weapons by notifying an appropriately trained and designated Outfitter. Greeters must never accept, possess, or handle a firearm while performing their duties. The position works under general supervision using established procedures, with occasional independent judgment and opportunities to recommend improvements to procedures, policies, and practices.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Self-motivation and initiative while working unsupervised.
• Ability to regularly walk and stand.
• Ability to occasionally perform computer work and lift up to 50 pounds.
• Ability to constantly communicate with others and perform repetitive motions involving the wrists, hands, or fingers.
• Ability to occasionally work in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to constantly move and lift objects up to 20 pounds, and occasionally move and lift objects up to 100 pounds or more using a team lift as needed.
• Ability to perform duties under general supervision, use established procedures, and exercise occasional independent judgment.

Responsibilities

• Greet customers as they enter the store in a friendly and outgoing manner.
• Promote programs such as CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image by following the dress code, wearing the required logo shirt and visible name badge, and using a smile, eye contact, and welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor log information, and control visitor badges.
• Stay informed about store special events and tell customers about event details, sales, and promotions.
• Provide customers with promotional materials supporting special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Assist with customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter; never accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED