Greeter Part Time

Bass Pro Shops • Garland, TX

17h • Onsite

About The Position

The Greeter performs customer service activities at the store entrance and front end. The role welcomes customers promptly and warmly, handles merchandise with care, provides information and directions, distributes promotional materials, and performs other front-end tasks that support business needs. Greeters are expected to be friendly, outgoing, and professional, delivering a welcoming experience that helps customers feel appreciated.

The position works under general supervision and uses established procedures and occasional independent judgment to complete assignments and resolve issues. Greeters may recommend changes to work procedures, policies, and practices. The role is part-time and requires the physical activities and environmental exposure described below.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Self-motivation and initiative while working unsupervised.
• Regularly walk and stand; occasionally perform computer work and lift up to 50 pounds.
• Constantly communicate with others to exchange information and repeat motions that may involve the wrists, hands, or fingers.
• Work under general supervision using established procedures, with occasional independent judgment to complete assignments.
• Light work involving constant movement and lifting of objects up to 20 pounds, and occasional movement and lifting of objects up to 100 pounds or more, using a team lift as needed.

Responsibilities

• Greet customers as they enter the store in a friendly and outgoing manner.
• Promote programs such as CLUB Membership (US only), VOC, and In-Store Pickup.
• Maintain a professional image by following the applicable dress code, wearing a visible name badge, and using a smile, eye contact, and welcoming body language.
• Check in customers’ merchandise for returns.
• Check in vendor representatives, complete required visitor-log information, and control visitor badges.
• Stay informed about store special events and provide customers with details about events, sales, and promotions.
• Distribute promotional materials in support of special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate customer check-in of firearms or weapons by notifying the appropriately trained and designated Outfitter. Greeters must not accept, possess, or handle firearms while performing their duties.
• Perform other duties as assigned.

Benefits

• Employee discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED