Greeter, Part-Time

Bass Pro Shops • Tualatin, OR

18d • Onsite

About The Position

The Greeter performs customer service activities at the store entrance and front end. The role welcomes customers promptly and warmly, handles merchandise carefully, provides information and directions, distributes promotional materials, and supports other front-end business needs. Greeters are expected to be friendly and outgoing and to provide a welcoming customer experience.

The position models the company’s customer-service standards through a professional appearance and welcoming conduct. It also supports customer and vendor check-in, promotes store programs and events, and helps maintain a clean, tidy, and safe entryway. For firearm or weapon check-ins, the Greeter notifies an appropriately trained and designated Outfitter; Greeters must not accept, possess, or handle firearms while working.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.
• Ability to regularly walk and stand.
• Ability to occasionally perform computer work and lift up to 50 pounds.
• Ability to constantly communicate with others to exchange information and repeat motions that may involve the wrists, hands, or fingers.
• Ability to occasionally work in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to perform light work, constantly moving and lifting objects up to 20 pounds and occasionally moving and lifting objects up to 100 pounds or more with a team lift as needed.

Responsibilities

• Greet all customers as they enter the store in a friendly and outgoing manner.
• Promote programs, including CLUB Membership (US only), VOC, and In-Store Pickup.
• Model customer-service standards by maintaining a professional appearance and wearing attire that meets the dress code, including the appropriate logo shirt and visible name badge.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor log information, and control visitor badges.
• Stay informed about store special events and tell customers about event details, sales, and promotions.
• Provide customers with promotional materials supporting special events.
• Keep the entryway and surrounding work area clean, tidy, and safe.
• Notify the appropriate trained and designated Outfitter to complete customer check-in of firearms or weapons according to company SOP; do not accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, world-class resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED