Greeter-Part-Time

Bass Pro Shops • Midland, TX

4d • Onsite

About The Position

The Greeter performs customer-service activities at the store entrance and front end. The role includes greeting customers promptly and warmly, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other front-end business needs. Greeters are expected to be friendly and outgoing and to create a welcoming, appreciative experience for every customer.

The Greeter promotes relevant programs, communicates information about store events and promotions, checks in returned merchandise and vendor representatives, and helps maintain a clean, tidy, and safe entryway. For customer firearm or weapon check-in, the Greeter notifies a trained, designated Outfitter to perform the check-in under company procedures; Greeters must never accept, possess, or handle firearms while working.

The position works under general supervision and established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices.

Requirements

• High school diploma or equivalent.
• Experience in a customer-service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Self-motivation and initiative while working unsupervised.
• Ability to regularly walk and stand.
• Ability to occasionally perform computer work and lift up to 50 pounds.
• Ability to communicate constantly with others to exchange information and repeat motions involving the wrists, hands, or fingers.
• Ability to work occasionally in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to constantly move and lift objects up to 20 pounds and occasionally move and lift objects up to 100 pounds or more, using a team lift as needed.

Responsibilities

• Greet all customers promptly in a friendly and outgoing manner.
• Promote programs including CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image and follow the applicable brand dress code and customer-service standards.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor-log information, and control visitor badges.
• Stay informed about store special events and tell customers about events, sales, and promotions.
• Provide customers with promotional materials for special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Notify the appropriate trained and designated Outfitter to complete customer firearm or weapon check-in according to company SOP; do not accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED