Greeter - Part Time

Bass Pro Shops • Clarksville, IN

21d • Onsite

About The Position

The Greeter performs customer service activities at the store’s front end, including greeting customers promptly and warmly, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other front-end business needs. Greeters are expected to be friendly and outgoing and provide an exceptional customer service experience so that every guest feels welcomed and appreciated.

The role includes welcoming customers, promoting applicable programs, checking in returned merchandise and vendor representatives, sharing information about store events and promotions, and maintaining a clean, tidy, and safe entryway. Greeters may assist with customer check-in for firearms or weapons by notifying an appropriately trained and designated Outfitter. Greeters must never accept, possess, or handle a firearm while performing their duties.

The position works under general supervision and follows established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. Applications are accepted on an ongoing basis.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while working unsupervised.
• Ability to regularly walk and stand.
• Ability to occasionally perform computer work and lift up to 50 pounds.
• Ability to constantly communicate with others to exchange information and repeat motions involving the wrists, hands, or fingers.
• Ability to work occasionally in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to perform light work, including constantly moving and lifting objects up to 20 pounds and occasionally moving and lifting objects up to 100 pounds or more with a team lift as needed.
• Greeters must not accept, possess, or handle firearms while performing job duties.

Responsibilities

• Greet all customers entering the store in a friendly and outgoing manner.
• Promote programs, including CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image by following the applicable dress code and customer-service brand standards.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete required visitor-log information, and control visitor badges.
• Stay informed about store special events and communicate event, sales, and promotion details to customers; provide related promotional materials.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate customer check-in for firearms or weapons by notifying the appropriate trained and designated Outfitter, without accepting, possessing, or handling firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Dental benefits
• Vision benefits
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED