Greeter - Part time

Bass Pro Shops • Concord, NC

4d

About The Position

The Greeter performs customer-service and front-end duties, welcoming customers promptly and warmly, handling merchandise with care, providing information and directions, distributing promotional materials, and supporting other business needs. Greeters are expected to be friendly and outgoing and to provide an outstanding customer experience that makes each guest feel welcomed and appreciated.

The role includes promoting customer programs, checking in merchandise returns and vendor representatives, informing customers about store events and promotions, and maintaining a clean, tidy, and safe entryway. Greeters also facilitate firearm check-in by notifying a trained and designated Outfitter; Greeters must not accept, possess, or handle firearms. Work is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and recommend improvements.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.
• Ability to regularly walk and stand; seldom to never sit.
• Ability to occasionally perform computer work and lift up to 50 pounds.
• Ability to constantly communicate and repeat motions involving the wrists, hands, and/or fingers.
• Ability to work occasionally in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to constantly move and lift objects up to 20 pounds and occasionally move and lift objects up to 100 pounds or more, using a team lift as needed.

Responsibilities

• Greet all customers as they enter the store in a friendly and outgoing manner.
• Promote programs including CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image by following the dress code, wearing the appropriate Bass Pro Shops or Cabela’s logo shirt and visible name badge, and using welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor log information, and control visitor badges.
• Stay informed about store special events and provide customers with event, sales, and promotion details and materials.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate firearm and weapon check-in by notifying the appropriate trained and designated Outfitter; do not accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Dental benefits
• Vision benefits
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED