Greeter - Part time

Bass Pro Shops • Garner, NC

13d

About The Position

The Greeter performs customer-service activities at the store entrance and front end. The role includes welcoming customers promptly and in a friendly, outgoing manner; handling merchandise with care; providing information and directions; distributing promotional materials; and completing other front-end tasks to support business needs. Greeters are expected to provide an exceptional customer experience so guests feel welcomed and appreciated.

The Greeter promotes programs such as CLUB Membership (in the US), VOC, and In-Store Pickup; follows the store’s customer-service and dress standards; checks in returned merchandise and vendor representatives; and informs customers about store events, sales, and promotions. The role also supports customer firearm check-in by notifying an appropriately trained and designated Outfitter. Greeters must never accept, possess, or handle firearms while performing their duties.

The position operates under general supervision and established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. The employer accepts applications on an ongoing basis.

Requirements

• High school diploma or equivalent.
• Experience in a customer-service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Adaptability to new processes and procedures.
• Self-motivation and initiative while working unsupervised.

Responsibilities

• Greet all customers promptly and in a friendly, outgoing manner.
• Promote programs including CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image in accordance with brand customer-service and dress standards, including wearing the appropriate logo shirt and a visible name badge.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete required visitor-log information, and control visitor badges.
• Stay informed about store special events and inform customers about events, sales, and promotions; provide promotional materials.
• Keep the entryway and surrounding work area clean, tidy, and safe.
• Facilitate customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter; never accept, possess, or handle a firearm.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED