Greeter - Part-Time

Bass Pro Shops • Spring, TX

23d • Onsite

About The Position

The Greeter performs customer-service and front-end tasks to support business needs. The role welcomes customers promptly and warmly, provides information and directions, handles merchandise with care, distributes promotional materials, and helps ensure every guest feels welcomed and appreciated. Greeters are expected to be friendly, outgoing, and attentive.

The position follows company customer-service and dress standards, supports store programs and special events, checks in merchandise returns and vendor representatives, and helps maintain a clean, tidy, and safe entryway. For customer firearm or weapon check-in, the Greeter contacts the appropriately trained and designated Outfitter; Greeters must never accept, possess, or handle firearms while performing their duties. Other duties may be assigned.

The role works under general supervision using established procedures, with occasional independent judgment to complete assignments and recommendations for work procedures, policies, and practices. Part-time benefits include discounts on retail merchandise, restaurants, resorts, and conservation attractions; dental and vision coverage; voluntary benefits; a 401(k) retirement savings plan; paid holidays; paid vacation; and the Bass Pro Cares Fund. Applications are accepted on an ongoing basis.

Requirements

• High school diploma or equivalent.
• Experience in a customer-service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Self-motivation and initiative while unsupervised.
• Ability to regularly walk and stand; occasionally perform computer work and lift up to 50 pounds.
• Ability to constantly communicate and repeat motions that may involve the wrists, hands, or fingers.
• Ability to work occasionally in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to perform light work, constantly moving and lifting objects up to 20 pounds and occasionally moving and lifting objects up to 100 pounds or more with a team lift as needed.

Responsibilities

• Greet customers as they enter the store in a friendly and outgoing manner.
• Promote programs including CLUB Membership (U.S. only), VOC, and In-Store Pickup.
• Model customer-service and dress-code standards, including wearing the appropriate logo shirt and visible name badge, and maintaining a professional appearance and welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor-log information, and control visitor badges.
• Stay informed about store special events and tell customers about event details, sales, and promotions.
• Provide promotional materials for special events.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate customer check-in of firearms or weapons by notifying the appropriately trained and designated Outfitter; do not accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Dental benefits
• Vision benefits
• Voluntary benefits
• 401(k) retirement savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED