Greeter Associate - Part-Time

Bass Pro Shops • Las Vegas, NV

9d • Onsite

About The Position

The Greeter Associate performs customer service activities at the store entrance and front end. The role welcomes customers promptly and warmly, handles merchandise with care, provides information and directions, distributes promotional materials, and supports other front-end business needs. Greeters are expected to be friendly, outgoing, and attentive, creating a welcoming customer experience.

The position also supports customer and vendor check-in, communicates details about store events and promotions, and helps maintain a clean, tidy, and safe entryway. When customers arrive with firearms or weapons, the Greeter notifies an appropriately trained and designated Outfitter to perform check-in under company procedures; Greeters must never accept, possess, or handle a firearm while performing their duties. Tasks are completed under general supervision using established procedures, with occasional independent judgment.

Requirements

• High school diploma or equivalent.
• Experience in a customer service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while working unsupervised.
• Ability to regularly walk and stand; occasionally perform computer work and lift up to 50 pounds.
• Ability to constantly communicate with others and repeat motions involving the wrists, hands, and/or fingers.
• Ability to occasionally work in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to perform light work, constantly moving and lifting objects up to 20 pounds and occasionally moving and lifting objects up to 100 pounds or more with a team lift as needed.
• Ability to perform tasks under general supervision using established procedures and exercise occasional independent judgment.

Responsibilities

• Greet customers as they enter the store in a friendly and outgoing manner.
• Promote programs such as CLUB Membership (US only), VOC, and In-Store Pickup.
• Present a professional image by following the brand dress code, wearing a visible name badge, and using welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor log information, and control visitor badges.
• Stay informed about store special events and communicate event, sale, and promotion details to customers.
• Distribute promotional materials supporting special events.
• Keep the entryway and surrounding work area clean, tidy, and safe.
• Notify an appropriately trained and designated Outfitter to complete customer firearm or weapon check-in according to company SOP; do not accept, possess, or handle firearms.
• Perform other duties as assigned.
• Make recommendations regarding work procedures, policies, and practices as appropriate.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED