GreenDrop Customer Service Attendant - Floater

Savers / Value Village • Norristown, PA

6d • Onsite

About The Position

The GreenDrop Site Attendant—Floater helps ensure exceptional service for donors at GreenDrop donation sites. The role involves interacting with donors, receiving and organizing donations, assisting with vehicle unloading and donation pickups, and maintaining the site. The attendant is expected to demonstrate the company’s values of respect, honesty, integrity, diversity, inclusion, and safety. Weekend availability is required, and travel between locations may be needed.

Requirements

• Be at least 18 years of age.
• Be able to work independently without continuous supervision.
• Have outstanding interpersonal skills and a strong desire to provide excellent service.
• Be able and willing to lift up to 50 pounds continuously throughout the day.
• Be able to work outdoors in different seasonal conditions.
• Have a positive mindset, be punctual, demonstrate urgency, and take initiative.
• Communicate and interact positively with donors, coworkers, and management.
• Be able to work on-site during working hours and perform essential job functions with or without reasonable accommodations.
• Be available to work weekends.
• Travel between locations as needed.

Responsibilities

• Greet donors in a friendly manner while wearing the full GreenDrop uniform.
• Engage donors in pleasant conversation and receive donations using the donation bin.
• Assist donors with donations and unload their vehicles.
• Record donor information on the company iPad while wearing a tablet holder.
• Assist the truck driver during donation pickups.
• Organize donations in the stock room.
• Maintain cleanliness inside and outside the site.
• Complete supply orders to keep the site stocked with necessary tools.
• Perform other duties assigned by the manager.

Benefits

• Comprehensive onboarding and training.
• Medical, prescription, dental, and vision health plans.
• Company-paid life insurance.
• Smoking cessation programs, diabetes management coaching, and on-demand care options.
• 401(k) plan with company matching contributions.
• Paid time off.
• Mental health services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed