GreenDrop Customer Service Attendant

Savers / Value Village•Leominster, MA
•Onsite

About The Position

The GreenDrop Site Attendant helps ensure donors receive exceptional service. The attendant demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety while interacting with donors, assisting with donations, and maintaining the site. This is a part-time, on-site role in Leominster, Massachusetts, scheduled Friday through Sunday from 9:00 a.m. to 5:05 p.m. The position is hourly and requires no travel.

Requirements

  • Ability to work independently without continuous supervision.
  • Outstanding ability to interact with people and a strong desire to provide excellent service.
  • Ability and willingness to lift up to 50 pounds continuously throughout the day.
  • Ability to work outdoors in different seasonal conditions.
  • Positive mindset, punctuality, a strong sense of urgency, and ability to take initiative.
  • Strong ability to communicate positively and interact with donors, coworkers, and management.
  • Must be at least 18 years old.
  • Must be able to work on-site during working hours.
  • Must be able to perform essential job functions with or without reasonable accommodations.

Responsibilities

  • Interact independently and collaboratively with donors using a positive, optimistic, and intelligent approach.
  • Greet donors in a friendly manner while wearing the full GreenDrop uniform.
  • Engage donors in pleasant conversation while collecting donations through the donation bin.
  • Assist donors with their donations and unload their vehicles.
  • Record donor information on the company iPad while wearing a tablet holder.
  • Assist the truck driver during donation pickups.
  • Organize donations in the stock room.
  • Maintain cleanliness inside and outside the site.
  • Complete supply orders to keep the site stocked with necessary tools.
  • Perform other duties assigned by the manager.

Benefits

  • Comprehensive onboarding and training.
  • Medical, prescription, dental, and vision plans.
  • Company-paid life insurance.
  • Smoking cessation programs, diabetes management coaching, and on-demand care options.
  • 401(k) plan with company matching contributions.
  • Paid time off.
  • Mental health services.
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