GreenDrop Customer Service Attendant - Floater

Savers / Value Village•Willow Grove, PA
•Onsite

About The Position

The GreenDrop Site Attendant helps provide exceptional service to donors at donation sites and supports GreenDrop’s work collecting lightly used clothing and household items on behalf of nonprofit partners. The attendant demonstrates the company’s values of respect, honesty, integrity, diversity, inclusion, and safety while interacting with donors, handling donations, and maintaining the site. This floater role requires weekend availability and travel between locations as needed. The listed work locations are in Broomall, Conshohocken, Narberth, and Willow Grove, Pennsylvania.

Requirements

  • Must be at least 18 years of age.
  • Able to work independently without continuous supervision.
  • Strong ability to interact and communicate positively with donors, coworkers, and management.
  • Strong desire to provide excellent service.
  • Able and willing to lift up to 50 pounds continuously throughout the day.
  • Able to work in outdoor conditions across different seasons.
  • Positive mindset, punctuality, a strong sense of urgency, and ability to take initiative.
  • Must be able to be on-site during working hours and perform essential job functions with or without reasonable accommodations.
  • Weekend availability is required.

Responsibilities

  • Greet donors in a friendly manner while wearing the full GreenDrop uniform.
  • Engage in pleasant conversation with donors and acquire donations using the bin.
  • Assist donors with donations and help unload their vehicles.
  • Record donor information on the company iPad while wearing a tablet holder.
  • Assist the truck driver during donation pick-ups.
  • Organize donations in the stock room.
  • Maintain cleanliness inside and outside the site.
  • Complete supply orders to keep the site stocked with necessary tools.
  • Perform other duties assigned by the manager.
  • Travel between locations as needed.

Benefits

  • Comprehensive onboarding and training.
  • Medical, prescription, dental, and vision plans.
  • Company-paid life insurance.
  • Smoking cessation programs, diabetes management coaching, and on-demand care options.
  • 401(k) plan with company matching contributions.
  • Paid time off.
  • Mental health services.
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