Grade Control Field Technician (Foursight Solutions)

JAMES RIVER EQUIPMENT GROUP•Mills River, NC

7d•Onsite

About The Position

Foursight Solutions, a TopCon Dealer and the grade control division of James River Equipment, is hiring a Regional Grade Control Field Technician for the Asheville, North Carolina area. The technician installs, inspects, diagnoses, repairs, and maintains construction grade control and machine technology equipment, both in the field and at the shop. The role focuses on helping customers keep equipment operating and supporting their success. Work is performed primarily at customer locations, with occasional shop work and occasional outdoor work in varying weather conditions. The technician's usual service territory is Northern and Central Virginia, including the Manassas, Winchester, and Ashland store trade areas, with assistance in other parts of Virginia as needed. Travel is required, but limited in frequency. The position offers a negotiable competitive hourly rate based on experience and eligibility for a monthly technician incentive bonus. James River Equipment describes its workplace as supportive, collaborative, and diverse, with opportunities for professional growth.

Requirements

Valid driver's license with a clean driving record.
Excellent customer service skills.
Strong background in machine technology installation or repair.
Clear understanding of product applications, construction phases, and jobsite activities.
Organized, with strong attention to detail.
Strong verbal and written communication skills.
High school diploma, vocational or technical degree, or equivalent work experience in a related field.
Ability to pass a background check and pre-employment drug screen.
Ability to lift up to 50 pounds without assistance and maneuver around heavy machinery, including bending, lying down, and crawling.
Ability to work at jobsites, sometimes in adverse weather, hazardous settings or materials, and dirt, mud, or grease.

Nice To Haves

Experience operating and/or repairing heavy construction equipment.

Responsibilities

Inspect, diagnose, repair, and maintain integrated and aftermarket grade control and machine technology equipment in the field and at the shop.
Perform duties primarily in Northern and Central Virginia, including the Manassas, Winchester, and Ashland store trade areas, and assist with service coverage elsewhere in Virginia as needed.
Install systems and components on customer and stock equipment.
Pre-deliver grade system-equipped machinery.
Plan the sequence of repairs and request the parts needed to complete jobs.
Maintain expert-level knowledge of applicable products and repair procedures, and support technical questions about associated products.
Provide remote customer support using prescribed diagnostic tools and communication platforms.
Communicate and coordinate with customers about work to be performed, provide accurate repair estimates, and give timely updates.
Follow proper record-keeping practices, complete professional work-order write-ups promptly, and track parts used during repairs and installations.
Maintain tools, supplies, and the service truck.
Travel when required; travel is limited in frequency.
Maintain a clean work area and care for and safeguard assets.
Uphold safety standards.
Perform other duties as assigned.

Benefits

Competitive hourly pay, negotiable based on experience.
Eligibility for a monthly technician incentive bonus.
Extended health, dental, and vision insurance beginning on the first day of employment.
Health savings account options.
Flexible spending account options.
Disability and life insurance.
401(k) with employer match and profit sharing after 90 days of employment.
Annual tools and personal protective equipment allowance.
Paid time off and paid holidays.
Employee recognition rewards program.
Opportunities to attend a yearly cruise for top performers.
Opportunities for leadership and professional growth.
Quarterly group outings and company events.