Grade Control Field Technician (Foursight Solutions)

JAMES RIVER EQUIPMENT VIRGINIA LLC•Poindexters, VA

7d•$25 - $35•Onsite

About The Position

Foursight Solutions, the grade control division of James River Equipment and a TopCon Dealer, is hiring a Regional Grade Control Field Technician in the Ashland, Virginia area. The technician installs, inspects, diagnoses, repairs, and maintains construction grade control and machine technology equipment in the field and at the shop, helping customers keep their equipment operational. Work is primarily in Northern and Central Virginia, including the Manassas, Winchester, and Ashland store trade areas, with service coverage elsewhere in Virginia as needed. Travel is required but limited in frequency. The technician works mainly at customer locations, with occasional outdoor work in varying weather conditions. The role involves communicating with customers about work and repair estimates, providing updates, documenting work and parts use, and maintaining tools, supplies, the service truck, and a clean, safe work area. Candidates should be reliable, customer-focused team players with problem-solving aptitude.

Requirements

Valid driver's license with a clean driving record.
Excellent customer service skills.
Strong background in machine technology installation or repair.
Organized, with strong attention to detail.
Strong verbal and written communication skills.
High school diploma, vocational or technical degree, or equivalent work experience in a related field.
Ability to pass a background check and pre-employment drug screen.
Ability to lift up to 50 pounds without assistance and maneuver around heavy machinery, including bending, lying down, and crawling.
Ability to work at jobsites in varying conditions, including adverse weather, hazardous settings or materials, and dirt, mud, or grease.
Reliable, friendly team player with problem-solving aptitude and willingness to contribute to a growing company.

Nice To Haves

Experience operating and/or repairing heavy construction equipment.
Clear understanding of product applications, construction phases, and jobsite activities.

Responsibilities

Inspect, diagnose, repair, and maintain integrated and aftermarket grade control and machine technology equipment in the field and at the shop.
Provide service primarily in Northern and Central Virginia and assist with coverage elsewhere in Virginia as needed.
Install systems and components on customer and stock equipment.
Pre-deliver grade system-equipped machinery.
Plan repair sequences and request the parts needed to complete jobs.
Maintain expert-level knowledge of applicable products and repair procedures and serve as a technical support contact for associated products.
Provide remote customer support using prescribed diagnostic tools and communication platforms.
Coordinate directly with customers about work to be performed, provide accurate repair estimates, and give timely updates.
Complete professional, timely work-order write-ups, maintain records, and track parts used during repairs and installations.
Maintain tools, supplies, and the service truck; keep the work area clean and safeguard assets.
Uphold safety standards and perform other duties as assigned.

Benefits

Competitive hourly pay, negotiable based on experience, with monthly technician incentive bonus eligibility.
Extended health, dental, and vision insurance starting on the first day of employment.
Health savings account options.
Flexible spending account options.
Disability and life insurance.
401(k) with employer match and profit share after 90 days of employment.
Annual tools and personal protective equipment allowance.
Paid time off and paid holidays.
Employee recognition rewards program.
Opportunities to attend a yearly cruise for top performers.
Opportunities for leadership and professional growth.
Quarterly group outings and company events.