Government Collection Specialist - 09.08.2026 CF
About The Position
CBE Companies, a global provider of contact center services, has an immediate need for a Government Collection Specialist for our class starting on Tuesday, September 8th, 2026. CBE has been providing quality jobs for over 90 years and offers employees an excellent starting wage and potential for commissions, excellent benefits including tuition reimbursement and referral bonuses, ongoing training & support, and career advancement opportunities. CBE prides itself on a diverse and inclusive corporate culture and offers best-in-class training and development for both experienced professionals and those with limited experience. The Government Collection Specialist role involves working diligently to help consumers resolve their accounts while ensuring customer satisfaction and adhering to all state and federal debt collection laws. The ideal candidate is motivated, works well in a team-oriented, competitive environment, possesses effective listening skills, a solution-driven mindset, and is capable of complete and accurate documentation. CBE fosters a small-team dynamic with ample resources to ensure success in a competitive and fun work environment.
Requirements
- U.S. Citizenship or 3-year legal residence
- High school or GED
- Motivated
- Engaged
- Disciplined
- Personable
- Competitive
- Problem solver
- Eager
- Outgoing
- Reliable
- Effective Communicator
- Must hit productivity, schedule adherence, and quality expectations
Responsibilities
- Provide excellent customer service to all consumers and third parties on both inbound and outbound calls
- Handle between 100-150 calls per day
- Be a problem-solver and work with consumers to come to a resolution on their account
- Utilize a call flow that guides you through your calls
- Locate consumer contact information
- Positively and efficiently implement changes required by the client
- Review statistics that are sent by management to ensure job requirements are being met
- Work with CBE’s management team on your personal growth and positively execute on areas of improvement and opportunity
- Work in a positive and collaborative manner with co-workers
Benefits
- Excellent starting wage
- Potential for commissions
- Excellent benefits
- Tuition reimbursement
- Referral bonuses
- Ongoing training & support
- Career culture with many opportunities for advancement
- Employee engagement opportunities include community outreach
- Paid training
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
