Customer Service/Collection Agent - HVC 08.14.2026 CF
CBE Companies•Cedar Falls, IA
•$14 - $15•Onsite
About The Position
As a Collection Associate you will be responsible for assisting consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent. To succeed, you should enjoy a fast-paced, dynamic, customer service and deadline-oriented environment. CBE provides 3 weeks of paid training, no call center experience necessary! This position pays a base wage + commission. Commissions can pay anywhere from $300.00 to $600.00 per month, if you meet your individual and department goals.
Requirements
- At least 18 years of age
- High School Diploma or GED
- 9+ months of work history (customer service experience preferred)
- Computer and typing skills required
- Excellent attendance
- Self-starter with great attention to detail
- Customer service mindset
- Strong communication, persuasion, and negotiation skills
- Ability to handle multiple tasks simultaneously
- Strong work ethic
- A competitive spirit, an unrelenting drive to be the best
- Ability to learn new information and integrate processes
Nice To Haves
- customer service experience preferred
Responsibilities
- Assist consumers to resolve their accounts in a manner that is ethical, legal, professional, timely, and transparent.
- Achieve schedule adherence and compliance expectations.
- Meet productivity and call quality standards as set by the company.
- Problem solving skills & ability to recommend solutions.
Benefits
- Competitive Pay
- Commission
- 3 weeks paid training
- Promote from Within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
