Golf Retail

Down to Earth • Apopka, FL

7d

About The Position

The Golf Retail employee supports daily operations of the golf pro shop within the Golf Division. The role delivers customer service to golfers, members, and guests while assisting with retail sales, merchandising, shop organization, and golf operations. The position also supports cart duties, food and beverage service, and golf events as needed. It requires professionalism, attention to detail, and flexibility in a hospitality-focused retail environment.

Requirements

• High school diploma or equivalent preferred.
• Ability to work in a customer-facing retail environment.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in transactions and merchandising.
• Ability to stand for extended periods and perform light lifting.
• Willingness to work flexible hours, including weekends, early mornings, and holidays.
• Reliable attendance and professional appearance.
• Proficiency with the Microsoft Office Suite.
• Flexibility and willingness to adapt in a fast-paced, changing environment.
• Excellent customer service skills and abilities.
• Basic understanding of retail and golf operations.

Nice To Haves

• Previous retail, customer service, or hospitality experience.
• Experience working in a golf pro shop, country club, or resort environment.
• Familiarity with POS systems and cash handling.
• Interest or background in golf or sporting goods.
• Bilingual English/Spanish communication skills.
• Strong organizational and merchandising skills.
• Enthusiasm for delivering a high-quality guest experience.
• Interest in growth opportunities within golf operations or retail management.

Responsibilities

• Greet golfers, members, and guests courteously and professionally.
• Assist customers with merchandise selection, sizing, and product information.
• Operate the POS system and accurately process sales transactions, including accepting payment, making change, and handling discounts.
• Maintain a clean, organized, and well-stocked pro shop.
• Arrange merchandise and advertising displays, and mark or tag merchandise with prices.
• Restock inventory and communicate supply needs to the Head Golf Pro or supervisors.
• Answer questions about merchandise, golf course policies, tee times, events, product locations, prices, and use.
• Schedule tee times for members and guests.
• Handle returns, exchanges, and basic customer service issues professionally.
• Support tournament days, outings, and special events as needed.
• Wrap or bag merchandise for customers and remove and record register cash at the end of a shift.
• Assist with cart duties and serve food and beverage items to guests.
• Help ensure cleanliness and protect the property's assets.
• Communicate customer feedback and inventory needs to supervisors.
• Represent the company and golf facility positively.
• Perform other tasks as assigned.

Benefits

• Medical, dental, and vision insurance.
• Ancillary insurance benefits.
• 401(k) with employer match.
• Paid time off.
• Paid holidays.
• Weekly pay.
• Ongoing training.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED