Golf Retail

Down to Earth • Apopka, FL

8d

About The Position

The Golf Retail employee supports daily operations of the golf pro shop within the Golf Division. The role delivers customer service to golfers, members, and guests while assisting with retail sales, merchandising, shop organization, and golf-related operations. The position also supports events and may assist with cart duties and serving food and beverage items. Employees are expected to maintain cleanliness, protect property assets, communicate supply needs, and represent the company and golf facility professionally.

Requirements

• High school diploma or equivalent preferred.
• Ability to work in a customer-facing retail environment.
• Strong communication and interpersonal skills.
• Attention to detail and accuracy in transactions and merchandising.
• Ability to stand for extended periods and perform light lifting.
• Willingness to work flexible hours, including weekends, early mornings, and holidays.
• Reliable attendance and professional appearance.
• Proficiency with the Microsoft Office Suite.
• Flexibility and willingness to adapt in a fast-paced, changing environment.
• Excellent customer service skills and abilities.
• Basic understanding of retail and golf operations.

Nice To Haves

• Previous retail, customer service, or hospitality experience.
• Experience working in a golf pro shop, country club, or resort environment.
• Familiarity with POS systems and cash handling.
• Interest or background in golf or sporting goods.
• Bilingual English/Spanish communication skills.
• Strong organizational and merchandising skills.
• Enthusiasm for delivering a high-quality guest experience.
• Interest in growth opportunities within golf operations or retail management.

Responsibilities

• Greet golfers, members, and guests courteously and professionally.
• Assist customers with merchandise selection, sizing, and product knowledge.
• Operate the POS system and accurately process sales transactions, including accepting payment and making change.
• Maintain a clean, organized, and well-stocked pro shop.
• Set up promotional displays and arrange merchandise to promote sales.
• Restock inventory, assist with pricing, and stamp, mark, or tag merchandise.
• Answer questions about merchandise location, price, and use, as well as golf course policies, tee times, and events.
• Schedule tee times for members and guests.
• Support tournament days, outings, and special events as needed.
• Handle returns, exchanges, and basic customer service issues professionally.
• Communicate inventory needs and customer feedback to supervisors, and communicate supply needs to the Head Golf Pro.
• Wrap or bag merchandise for customers; calculate discounts; and remove and record register cash at the end of a shift.
• Assist with cart duties as needed.
• Serve food and beverage items to guests.
• Maintain cleanliness and protect the property's assets.
• Represent the company and golf facility positively.
• Perform other tasks as assigned.

Benefits

• Medical, dental, and vision insurance for eligible full-time employees (30+ hours).
• Ancillary insurance benefits.
• 401(k) with employer match.
• Paid time off.
• Paid holidays.
• Weekly pay.
• Ongoing training.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED