Golf Course Food and Beverage Attendant

Theodore Roosevelt Medora Foundation•Medora, ND
•Onsite

About The Position

The Theodore Roosevelt Medora Foundation (TRMF) is a premier tourism operation and 501(c)(3) nonprofit organization that welcomes hundreds of thousands of guests each year through entertainment, historical, and educational attractions. TRMF is committed to connecting people to Medora through positive, life-changing experiences. Bully Pulpit is a nationally acclaimed 18-hole, par 72 daily-fee golf course in the Badlands of North Dakota, along the Little Missouri River, three miles south of Historic Medora. As a member of the Bully Pulpit Golf Course team, the Food and Beverage Attendant builds relationships with guests and provides attentive, heartfelt service. The role takes and prepares food and beverage orders, processes payments, and maintains sanitation and cleanliness. The attendant serves golfers on the course, helps keep the beverage cart organized and stocked, and provides information about the facility, events, and services. The position works in a professional golf course environment, routinely uses golf course and bar equipment, interacts continuously with others, and involves working outdoors in hot or humid temperatures.

Requirements

  • Excellent verbal communication skills.
  • Reliability, punctuality, and readiness for every shift.
  • Strong math skills to calculate sales and give accurate change.
  • Strong interpersonal skills.
  • Ability to lift heavy equipment and supplies, including containers of ice, beverage bottles and cans, and food supplies.
  • Stamina to work long shifts when required.
  • Ability to safely drive a beverage or golf cart.
  • Ability to provide outstanding guest service and exceptional service to all guests.
  • Ability to troubleshoot and create solutions when needed.
  • Must be at least 21 years old to serve alcoholic beverages.
  • Valid driver's license and clean driving record.
  • Applicable state licensing and certification required.
  • Fluency in English.

Nice To Haves

  • Previous customer service experience preferred.
  • Bilingual ability is a plus.

Responsibilities

  • Provide golfers with food, beverages, and snacks on the golf course.
  • Observe safety regulations and state laws regarding vehicle operation.
  • Greet customers and answer questions about the menu.
  • Take guest orders and use the POS system to process payments.
  • Check photo IDs to ensure customers are of legal drinking age.
  • Prepare, prep, and serve food and beverages in a timely manner.
  • Restock food and beverage items throughout the day.
  • Assist with ordering and inventory of food and beverages as needed.
  • Respond to customer questions about general facility information.
  • Review daily schedules, event calendars, and club activities.
  • Use proper judgment and, when necessary, refuse service to intoxicated or disruptive patrons.
  • Maintain clean equipment and keep the beverage cart organized and stocked.
  • Maintain and demonstrate knowledge of proper golf course etiquette.
  • Adhere to company policies and procedures.
  • Participate in workplace safety meetings.
  • Promote events and services by providing guests with enthusiastic and accurate information.
  • Maintain positive relationships with guests, coworkers, and management consistent with TRMF values.
  • Perform other related duties as required.
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