GMP Janitorial Supervisor

ABM•Greenwood, SC

About The Position

The GMP Janitorial Supervisor provides direction, motivation, and guidance to a team of cleaners. The role oversees and performs cleaning operations in an assigned building, supports training and scheduling, and helps ensure that work meets quality, safety, customer satisfaction, and compliance standards. The position also coordinates cleaning crew schedules and equipment use, oversees additional service requests, and communicates between field employees and management.

Requirements

Must be at least 18 years of age.
1–2 years of custodial experience.
2–5 years of leadership experience.

Responsibilities

Conduct quality improvement inspections in assigned areas and ensure quality and satisfaction levels meet or exceed expectations.
Maintain a high level of customer satisfaction.
Assist with training and development, including providing guidance on safety, cleaning processes, procedures, and chemical usage.
Counsel crew members about tardiness, absenteeism, and work performance using proper documentation procedures.
Lead and participate in a team to complete assigned tasks.
Lead the shift in the Supervisor's absence and direct smaller work groups when the Supervisor is present.
Assist the Supervisor and Shift Manager with directing and supervising field employees, and report performance issues to the Supervisor.
Maintain effective communication and working relationships with passengers, coworkers, shift coordinators, supervisors, and managers.
Follow safety, security, compliance, and quality standards and procedures established by the Company, clients, and regulatory authorities.
Provide leadership, direction, open communication, and positive coaching to team members.
Assist with training housekeeping staff and scheduling work assignments, including daily and weekly schedules.
Oversee and perform cleaning operations and additional service requests in the assigned building.
Manage keys and access cards and ensure the premises remain secured.
Report damaged, broken, or nonworking features and items.
Work with the Area Manager to schedule jobs with the Property Manager and cleaning crew; coordinate crew scheduling.
Oversee job quality and confirm completion with the Area Manager.
Train new hires assigned to the building and attend meetings and training sessions involving the property and crew.
Complete timesheets, validate their accuracy, and deliver them to the office.
Check supplies, equipment, and chemicals weekly; complete order forms accurately.
Coordinate equipment use and inventory.
Perform all tasks and duties required of the team and other assigned duties.