GMC Temp Marketing

AirReps • ,

3d • $22 - $24 • Remote

About The Position

Daikin Comfort Technologies is seeking a professional, skilled individual for a remote GMC Temp Marketing position. As a Level 1 Incentive Program Partner, the employee provides foundational support for marketing programs, customer service inquiries, and business application processes. The role focuses on managing ticketing queues, assisting with user access, and maintaining basic documentation under close supervision and within well-defined instructions and established procedures.

The position does not involve people management. Applicants must be legally authorized to work in the United States and must not require employer-sponsored work authorization now or in the future. Daikin Comfort Technologies provides equal employment opportunity and complies with applicable federal and state regulations concerning individuals with disabilities.

Requirements

• Basic understanding of MS Office, including Excel, Outlook, Word, and PowerPoint.
• Strong verbal and written communication skills.
• Excellent customer service ability.
• Detail-oriented and self-starter.
• 1–2 years of customer service experience, either in person or through phone or electronic communication.
• Problem-resolution skills, including the ability to resolve issues with manager oversight.
• Experience working within a team environment.
• High school diploma or GED equivalent.
• Must be able to perform essential responsibilities with or without reasonable accommodations.
• Must be legally authorized to work in the United States and not require employer-sponsored work authorization now or in the future.

Responsibilities

• Respond promptly to correspondence and inquiries received through the online ticketing system.
• Provide customers with updates about open issues or tickets.
• Assist with basic business application reports and ensure they are distributed correctly.
• Create and maintain help documents for business applications.
• Assist with company website user login credentials.
• Route rebate questions and inquiries to the appropriate analyst for resolution.
• Provide payment status and tracking information when requested by distributors or dealers.
• Assist in other areas as necessary and requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED