GM/HBC Manager-Airport Way Fairbanks

Albertsons Companies • Fairbanks, AK

6d

About The Position

The GM/HBC Manager is a primary contact for Safeway customers, providing friendly, courteous, and helpful service in the grocery store’s variety department, which primarily handles non-grocery items. The manager is accountable for department results, including customer service, sales, gain, and cost control. The position trains, schedules, supervises, and assigns duties to GM/HBC Clerks and follows division merchandising guidelines.

The manager maintains department inventory by monitoring displays and floor stock, writing and entering orders, checking deliveries for completeness, and restocking shelves. The role also includes changing signs and prices as directed, organizing and facing shelves, keeping the department and storage areas clean, and rotating products and removing expired items daily. The manager provides customer support, including resolving issues related to sales, service, products, or department operations, and monitors inter-office mail and the company web page for updates.

Requirements

• Ability to follow company customer service procedures.
• Demonstrated prior customer service skills or related experience.
• Ability to interact with customers and co-workers.
• Ability to work independently when necessary.
• Ability to understand and follow instructions.

Nice To Haves

• Prior experience as a clerk.

Responsibilities

• Provide customer service according to employer procedures and company policy.
• Train, schedule, supervise, and assign duties to GM/HBC Clerks to maintain appropriate staffing.
• Resolve customer concerns involving sales, service, products, or GM/HBC area operations.
• Maintain cleanliness and organization of the department and storage area.
• Restock displays and shelves as needed and remove expired items daily.
• Conduct daily inventory and order supplies to maintain adequate stock.
• Write and enter orders into the store computer, and check incoming orders for completeness.
• Follow division merchandising guidelines and change signs and prices as directed.
• Monitor inter-office mail and the company web page daily for updated information.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed