GM/HBC Manager-Airport Way Fairbanks
About The Position
As a primary contact for Safeway customers, the GM/HBC Manager provides friendly, courteous, and helpful service. The role works in a grocery store’s variety department, which handles mostly non-grocery items. The manager is accountable for department results in providing superior service, increasing sales, improving gain, and containing cost. The GM/HBC Manager trains, supervises, schedules, and assigns duties to GM/HBC Clerks. The role follows division guidelines for merchandising, changes signs and prices as directed, inventories floor stock daily, writes variety orders, checks arriving orders for completeness, and maintains appropriate inventory. The manager assesses display areas for stock needs, stocks shelves, organizes and faces merchandise, keeps stock and display areas clean and neat, and rotates products and removes expired items daily.
Requirements
- Ability to follow company customer service procedures.
- Demonstrated prior customer service skills or related experience.
- Ability to interact with customers and co-workers.
- Ability to work independently when necessary.
- Ability to understand and follow instructions.
- Permits or licenses may vary depending on store location and state or county requirements.
Nice To Haves
- Prior experience as a clerk.
Responsibilities
- Provide customer service in accordance with employer-defined standards and company policy.
- Train, schedule, supervise, and assign duties to GM/HBC Clerks to ensure appropriate department staffing.
- Speak with customers to resolve problems related to sales, service, products, or operation of the GM/HBC area.
- Maintain cleanliness of the department and storage area.
- Replace stock in displays and on shelves as needed.
- Remove expired items from shelves daily.
- Perform daily inventory and order necessary supplies to maintain adequate inventory.
- Write and input orders into the store computer.
- Check arriving orders for completeness.
- Assess display areas daily to determine stock needs.
- Follow division merchandising guidelines and change signs and prices as directed.
- Open containers or boxes, remove merchandise, and stock store shelves.
- Face and organize shelves periodically.
- Rotate products daily.
- Monitor inter-office mail and the company web page daily for updated information.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
