GM Coach

Walmart•Montgomery, AL

28d•$65,000 - $100,000•Onsite

About The Position

The GM Coach leads and develops teams, supports store operations, and drives financial performance and sales in the designated store area. The role includes coaching associates, establishing expectations, helping implement business solutions, and communicating company initiatives and direction. The GM Coach models customer service standards, supports customer-service initiatives, resolves customer issues, and leads improvements to the customer experience. The position oversees merchandise presentation, seasonal transitions, inventory flow, operational processes, expense management, budgeting, forecasting, and action plans to achieve sales and profit goals and mitigate shrink. It also includes hiring, training, mentoring, assigning work, recognizing associates, and developing qualified talent. The GM Coach coordinates work with stakeholders, tracks progress toward goals, addresses improvement opportunities, and supports compliance with company policies, procedures, values, and standards of ethics and integrity. The role promotes belonging, collaboration, accountability, continuous learning, and change. It supports Walmart’s goal of becoming a regenerative company, including positive impact for associates, customers, members, and communities, eliminating waste, and participating in local giving. The annual salary range is $65,000 to $100,000, with additional annual or quarterly performance bonuses. Certain positions may also include regional pay zone or complex-structure compensation, and an additional state pay differential where applicable. The position is based at 6495 Atlanta Hwy, Montgomery, Alabama.

Requirements

Two years of college; or one year of retail experience and one year of supervisory experience; or two years of general work experience and one year of supervisory experience.
Successful completion of job-required trainings and assessments.
For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check and Firearms Authorized Training is required.
For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
General work experience supervising five or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

Lead, develop, and coach teams by training, listening to associates, touring stores, and providing feedback.
Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
Lead company change efforts and provide clear expectations and guidance to implement business solutions.
Model customer service standards and support customer service initiatives, including community outreach programs.
Resolve customer needs, complaints, and issues; develop action plans to correct deficiencies and improve customer experience.
Drive financial performance and sales in the designated store area by reviewing profit-and-loss statements and managing budgeting, forecasting, and expenses.
Monitor merchandise presentation, seasonal transitions, inventory flow, and operational processes.
Develop and implement plans to mitigate shrink and achieve sales and profit goals.
Hire, train, mentor, assign duties to, recognize, and develop associates; set expectations and promote a belonging mindset.
Coordinate and oversee job-related activities and assignments, maintain stakeholder relationships, and support plans that meet customer and business needs.
Set and communicate goals, build accountability, measure progress, identify improvement opportunities, and promote continuous learning and adaptability.
Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
Promote a respectful, inclusive workplace, develop talent, and recognize associates’ contributions.
Support Walmart’s goal of becoming a regenerative company through positive impact, eliminating waste, and participating in local giving.
Attend and successfully complete required job trainings and assessments.

Benefits

Medical, vision, and dental coverage.
401(k).
Stock purchase plan.
Company-paid life insurance.
Paid time off, including sick leave.
Parental leave, family care leave, bereavement leave, jury duty leave, and voting leave.
Short-term and long-term disability.
Company discounts.
Military Leave Pay.
Adoption and surrogacy expense reimbursement.
Live Better U education benefit, with eligible tuition, books, and fees paid by Walmart.
Performance-based bonus awards, including annual or quarterly performance bonuses.
PTO and/or PPTO for vacation, sick leave, holidays, or other purposes.