(USA) GM Coach

Walmart • Aurora, OH

4d • Onsite

About The Position

The GM Coach leads and develops teams while overseeing store operations in the designated business area. The role drives sales and financial performance, maintains merchandise presentation and inventory flow, supports customer service, and ensures business processes comply with company policies and standards. The Coach hires, trains, mentors, recognizes, and supervises associates, sets expectations, builds accountability, and supports a workplace where associates feel a sense of belonging.

The role collaborates with associates and key stakeholders to communicate company direction, implement business initiatives and change, identify improvement opportunities, and achieve customer and business objectives. It models Walmart’s values and service standards, promotes continuous learning and technology adoption, and supports the company’s goal of becoming a regenerative company.

The annual salary range is $65,000–$100,000, with additional annual or quarterly performance bonuses. Certain positions may also receive regional pay zone or complex-structure compensation, and a state pay differential may apply. The position is based at the Walmart location in Aurora, Ohio.

Requirements

• Meet one of the following minimum qualification paths: 2 years of college; or 1 year of retail experience and 1 year of supervisory experience; or 2 years of general work experience and 1 year of supervisory experience.
• Attend and successfully complete all job-required training and assessments.
• For facilities that sell firearms, successfully complete a firearms-specific Criminal Background Check and Firearms Authorized Training.
• For facilities that sell only ammunition and have state-specific requirements, a current state-issued Certificate of Eligibility may be required.

Nice To Haves

• Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
• General work experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Responsibilities

• Lead, develop, train, and actively listen to associates; tour stores and provide feedback.
• Communicate and collaborate with associates at all levels about store operations, technology, business initiatives, merchandising, and company direction.
• Lead company change efforts by setting clear expectations and guidance and communicating business objectives.
• Model and demonstrate customer service standards, support customer service initiatives, resolve customer needs and complaints, and develop action plans to address deficiencies.
• Review profit and loss statements and manage or assist with budgeting, forecasting, and expense control.
• Oversee merchandise presentation, seasonal transitions, inventory flow, and operational processes.
• Develop and implement plans to mitigate shrink and achieve sales and profit goals.
• Hire, train, mentor, assign duties to, recognize, and develop associates; set expectations and support staffing needs and company growth.
• Build and maintain relationships with key stakeholders and support plans and initiatives that meet customer and business needs.
• Set goals and objectives, establish accountability, measure progress, and identify and address opportunities for improvement.
• Ensure compliance with company policies and procedures and support the company mission, values, ethics, and integrity standards.
• Promote a culture of belonging, collaboration, learning, continuous improvement, and responsible use of technology.

Benefits

• Medical, vision, and dental coverage.
• 401(k), stock purchase, and company-paid life insurance.
• Paid time off, including sick leave, parental leave, family care leave, bereavement, jury duty, and voting leave.
• Short-term and long-term disability.
• Company discounts.
• Military Leave Pay.
• Adoption and surrogacy expense reimbursement.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
• Walmart-paid Live Better U education programs, including tuition, books, and fees, subject to eligibility requirements.
• Performance-based bonus awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed