Global Security Operations Center Threat Monitoring Specialist

Securitas Security Services•San Jose, CA

About The Position

The Global Security Operations Center (GSOC) Global Threat Monitoring Specialist monitors, analyzes, and assesses safety, security, and operational risks globally. The role provides timely information to help protect the company’s employees and assets and supports the Global Safety & Security (GSS) Team using technology, tools, and information resources. The specialist collects and analyzes open-source information and information from intelligence and news media sources to support situational awareness, risk assessments, event planning, travel security, and crisis management. The position also supports security operations through incident and threat reporting, intelligence analysis, investigations, and coordination with stakeholders and emergency services. Weekend and after-hours crisis support is required. The posting describes the role as helping maintain a safe and secure environment through event logging and recording, alarm monitoring, emergency dispatch, incident reporting and analysis, and remote alarm panel programming.

Requirements

Pass the Critical testing with a score of 85% or greater.
Bachelor’s degree in a relevant area of study, or a high school diploma plus additional years of equivalent relevant experience.
Minimum two years of experience in a Global Security Operations Center or Risk/Threat/Intelligence Analysis Center is listed as preferred; the posting also specifies 2–5 years of Global Security Operations Center experience under Other Requirements.
Strong working knowledge of Microsoft Office.
Working knowledge and experience with video management systems, physical access control systems, intercom, and incident systems.
Strong prioritizing abilities.
Clear and concise written and verbal communication skills.
Understanding of the global geopolitical and security landscape, including the local Bay Area.
Ability to learn the company’s business footprint and apply a “how it matters to us” perspective.
Ability to handle high-pressure situations and make sound decisions.
Professional demeanor and excellent customer service skills.
Ability to work independently and as part of a team.
Ability to handle sensitive situations and maintain company confidentiality and information security practices.
Knowledge of GSOC policies and procedures.
Pass a pre-employment background check.
Strong knowledge of security and emergency operations.
Solid employment history demonstrating reliability and dependability.

Nice To Haves

Experience with AlertMedia, Ontic, Dataminr, InternationalSOS Travel Tracker, or Everbridge.
Basic knowledge of open-source intelligence practices and tools, security procedures, and emergency protocols.
Minimum two years of experience in a Global Security Operations Center or Risk/Threat/Intelligence Analysis Center is described as preferred.

Responsibilities

Develop, maintain, and update GSOC incident and threat report templates, processes, and standard operating procedures.
Coordinate with Global Safety & Security staff to establish and update reporting priorities.
Create and distribute incident and threat reports using input from GSOC staff and leadership.
Provide training to GSOC staff and leadership on support and analysis techniques.
Monitor intelligence sources to provide real-time visibility into global events.
Evaluate threat intelligence and assess risks to employees and assets according to company standards.
Convert raw data into finished intelligence products and disseminate them to appropriate stakeholders.
Support global investigations and security operations oversight.
Identify, track, and analyze emerging security threats and trends.
Conduct case reviews and update intelligence planning as needed.
Review reports for content, structure, and completeness.
Stay informed about security events that may affect operations and stability.
Provide research, analysis, and briefings on security threats and risks.
Develop or use archives and databases for threat and risk analysis.
Monitor geopolitical events affecting corporate activities and provide notifications as needed.
Monitor open-source intelligence and internal systems for potential threats.
Analyze and escalate relevant threats while developing actionable responses.
Coordinate with emergency services during incidents.
Use access control and video management platforms to assess and escalate threats.
Support GSOC operators and supervisors with additional tasks as needed.
Provide law enforcement radio monitoring with event logging and recording, alarm monitoring of intrusion detection systems, emergency dispatch, incident reporting and analysis, and remote alarm panel programming.