Global Security Operations Center Specialist

Castelion Corporation•Rio Rancho, NM

1d•Onsite

About The Position

The Global Security Operations Center Specialist monitors security systems and coordinates incident response across Castelion facilities. Reporting to the GSOC Manager, the specialist assesses alarms, dispatches security officers, supports emergency communications, and maintains accurate incident records. The role also involves operating remotely deployed drones, including authorized BVLOS missions, for patrols, alarm verification, and real-time support to personnel responding to security and safety incidents. The position is onsite in New Mexico and supports a 24/7 operation, including assigned day or night shifts, weekends, holidays, and additional hours as needed. The specialist must obtain and maintain an FAA Part 107 Remote Pilot Certificate and complete required aircraft, software, and BVLOS training before assignment to remote pilot duties. Required background screening and site credentials must be maintained; a U.S. Government security clearance may also be required depending on assigned responsibilities. The position may involve access to classified or restricted government information and requires access to applicable export-controlled information without additional export licensing.

Requirements

High school diploma or equivalent.
At least 2 years of experience in security operations, emergency dispatch, military operations, law enforcement, or a similar environment.
Experience using surveillance systems, alarm monitoring platforms, access control systems, and radio communication equipment.
Ability to assess incoming information, prioritize incidents, and communicate clearly during routine operations and emergencies.
Ability to write accurate reports, use computer-based monitoring and reporting tools, and handle sensitive information appropriately.
Must work onsite in New Mexico and be able to support a 24/7 operation, including assigned day or night shifts, weekends, holidays, and additional hours as needed.
Must obtain and maintain an FAA Part 107 Remote Pilot Certificate and complete required aircraft, software, and BVLOS training before assignment to remote pilot duties.
Must successfully complete required background screening and obtain and maintain required site credentials; a U.S. Government security clearance may be required for assigned responsibilities.
Must be able to access applicable export-controlled information without additional export licensing being required.

Nice To Haves

Experience working in a security operations center supporting multiple facilities, preferably in aerospace, defense, manufacturing, or critical infrastructure.
Current FAA Part 107 Remote Pilot Certificate and experience conducting drone operations for security, inspections, or emergency response.
Familiarity with emergency notification platforms, incident management systems, and video evidence preservation.
Current incident command or emergency management training.

Responsibilities

Monitor cameras, access control systems, intrusion alarms, and incoming communications across Castelion facilities to identify and assess security concerns.
Coordinate incident response by dispatching security officers, communicating with PhySec supervisors and responding personnel, and issuing notifications according to established procedures.
Operate remotely deployed drones, including authorized BVLOS missions, for scheduled patrols, alarm verification, and security or safety incidents.
Perform drone preflight checks, monitor flight conditions, and follow emergency and recovery procedures.
Maintain accurate incident reports, dispatch logs, flight records, and shift handoffs.
Preserve relevant video and drone footage to support investigations.
Monitor severe weather, local emergencies, and potential threats affecting company operations.
Escalate significant developments and report security system or drone equipment failures.