Global Recruiting Sector Lead (Maritime Recruiter)

Mercy Ships
•$65,000 - $70,000•Remote

About The Position

Mercy Ships is a global faith-based charity operating hospital ships to provide surgeries and medical training in challenging contexts along the African coast. The Global Recruiting Sector Lead provides strategic leadership for volunteer recruitment, driving proactive talent sourcing to attract and engage qualified candidates for critical maritime positions. The role works with global stakeholders to align workforce planning and recruitment strategies with operational needs and provide a consistent volunteer recruitment experience that reflects Mercy Ships’ mission, values, culture, and Community of Faith. This full-time, remote position requires domestic and international travel. The listed compensation range of $65,000–$70,000 applies to U.S. hires; actual compensation may vary depending on the location of hire. The role includes leading sector recruiters, developing recruitment pipelines, using data to assess recruitment performance, collaborating with international and national teams, and supporting volunteers’ transition from selection to onboarding.

Requirements

  • Support Mercy Ships’ mission, vision, core values, and cultural philosophy.
  • Stable and healthy interpersonal skills to contribute to community life.
  • Demonstrated experience working across time zones and diverse cultures.
  • Strong customer service orientation and excellent listening, interpersonal, written, and oral communication skills.
  • Demonstrated ability to proactively source and engage passive candidates.
  • Intermediate analytical skills, including the ability to interpret recruitment metrics and dashboards.
  • Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
  • Minimum of 5 years of recruitment experience, with proven leadership managing global or cross-functional teams; technical experience preferred.
  • Successful completion of Mercy Ships Entry Training within the first year.
  • Ability to travel domestically and internationally.

Nice To Haves

  • Experience in NGO, humanitarian, or international environments.
  • Bachelor’s degree in Human Resources, Business Administration, or a related field.
  • Technical recruitment experience.
  • Experience in NGO, humanitarian, or maritime recruitment.
  • Proficiency in Salesforce and Applicant Tracking Systems; Greenhouse preferred.

Responsibilities

  • Directly lead, mentor, and oversee Global Recruiters assigned to the sector to meet sourcing, applicant, and engagement targets.
  • Supervise sourcing leads, Talent Community management, and phone screens.
  • Foster team growth and development, using the 15% rule to encourage learning through calculated failures.
  • Provide regular performance feedback and ensure recruiters are trained in Boolean search techniques and data mining.
  • Create and execute sector-specific recruitment plans aligned with current and future staffing requirements.
  • Shift recruitment toward proactive sourcing through professional organizations, niche job boards, and social media platforms.
  • Use Volunteer Personas to tailor messaging and attraction strategies to candidate motivators and sector needs.
  • Develop relationships with global professional networks to build sustainable pipelines for critical and hard-to-fill roles.
  • Track and analyze recruitment metrics to assess strategy effectiveness and make data-driven adjustments.
  • Prepare and present regular reports identifying the problem, strategy, and impact to drive action.
  • Use and advocate for the Single HR Solution (Greenhouse/Salesforce) to maintain a 360-degree view of candidates.
  • Manage sector-specific Recruiter Dashboards to monitor pipeline health and workload distribution.
  • Serve as the main liaison between the International Support Centre and Sector Recruitment teams to ensure alignment and consistency.
  • Conduct bi-weekly meetings with national offices to communicate staffing needs, address local challenges, and provide qualification-standard updates.
  • Foster a blame-free environment where process failures can be raised constructively to build trust and collaboration.
  • Uphold Mercy Ships’ core values and ensure recruitment engagement reflects its mission and values.
  • Ensure a seamless volunteer transition from selection to onboarding and actively resolve issues that could delay candidates’ progress or readiness.
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