Global Head of Sales, Commercial Cards
About The Position
The Sales Management Group Manager leads multiple teams through other managers and is responsible for executing functional strategy in the area managed. The role requires an in-depth understanding of how the sub-function supports the function’s objectives, the industry and competitors, and the strategic direction of the function. The position determines how functional strategy is implemented and is accountable for end results, budgeting, planning, policy formulation, and contributions to future strategy. Its impact reflects the size of the teams managed, strategic influence on the business, and interaction with other functions and businesses. The role has full management responsibility for multiple teams, including people management, budgeting, and planning. Duties include performance evaluation, compensation, hiring, disciplinary actions, terminations, and budget approval. The position may also oversee diverse, cross-disciplinary activities. It leads regional business and sales strategy, coordinates across product lines, and partners with product specialists, client management, analytics, control functions, and other stakeholders to deliver business objectives and maintain appropriate governance and risk controls.
Requirements
- 15+ years of experience, including 10+ years of managerial experience.
- Successful understanding and leadership of a geographically diverse, multi-product business.
- Advanced intellectual grasp of the industry and ability to anticipate and lead organizational responses to future changes.
- Ability to translate vision into executable plans.
- Excellent interpersonal and communication skills.
- Credibility and gravitas to lead, motivate, and influence a diverse population across geographies, products, and matrix reporting lines.
- Demonstrated problem-solving skills and a pragmatic approach to limiting risk.
- Bachelor’s or university degree.
- Managerial experience.
Nice To Haves
- Master’s degree preferred.
Responsibilities
- Lead and implement regional business strategy.
- Develop a coordinated regional strategy across multiple product lines.
- Achieve stretch goals for market share and wallet share from the client franchise.
- Manage the regional sales organization together with matrixed product specialist sales teams.
- Partner to deliver a successful solutions business with clients.
- Manage regional investor sales teams across multiple branch offices.
- Provide strategic leadership for regional Client Management and Analytics functions.
- Work with Markets Management to execute expense discipline.
- Build a culture of responsible finance and ethics.
- Partner closely with Compliance to support productive interaction and dialogue with key regulators.
- Partner with Finance to deliver annual financial planning and budgeting.
- Lead across products to facilitate optimal resource allocation decisions by country, product, and client segment.
- Ensure people strategy and organizational capabilities align with business strategy.
- Manage pyramid and officer-title distribution.
- Govern headcount, hiring, workforce planning, redundancy programs, internal mobility, diversity initiatives, graduate recruitment, training, and related processes.
- Partner with Legal, Compliance, Market and Credit Risk, Audit, Finance, and other control functions to ensure appropriate governance and control infrastructure.
- Promote good governance, supervision, expense discipline, and ethics.
- Assess transaction risk and reward in business decisions and ensure team members do the same, with appropriate consideration for the firm's reputation.
- Adhere to Citi's Code of Conduct and the Plan of Supervision for Global Markets and Securities Services, and ensure team members do the same.
- Safeguard Citigroup, its clients, and assets by driving compliance with applicable laws, rules, and regulations; adhering to policy; applying sound ethical judgment; escalating, managing, and reporting control issues transparently; supervising others effectively; and holding people accountable for maintaining standards.
- Perform other job-related duties as assigned.
Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- 401(k)
- Life insurance
- Accident insurance
- Disability insurance
- Wellness programs
- Paid time off, including planned vacation and unplanned sick leave
- Paid holidays
- Discretionary and formulaic incentive and retention awards may be available to eligible employees
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
