Global head of sales development
About The Position
Watershed is seeking a Global Head of SDR to lead and develop its global inbound and outbound Sales Development organization, including the leaders responsible for team performance. The role works closely with the Head of Sales and Marketing to refine the sales playbook, shape the product, build the team, and accelerate pipeline generation worldwide. It is based at Watershed’s San Francisco headquarters and co-located with the North American SDR team. The role leads an integrated account-based outreach strategy, develops scalable career progression and people-development programs, and establishes operational rigor for predictable pipeline forecasting. It oversees day-to-day SDR operations, performance expectations, and goals, and advances an AI-native systems and tooling approach in partnership with GTM Operations. The Global Head of SDR reports on team performance, KPIs, customer insights, roadblocks, and pipeline forecasts. The position also partners across Sales, GTM Operations, Marketing, Customer Success, and Partnerships to coordinate sales strategy and provide high-quality customer experiences from pre-sale through post-sale. The leader is expected to foster a collaborative, high-performance culture and help the organization grow in a fast-paced, mission-oriented startup environment. Watershed’s offices include San Francisco, New York, Denver, London, Paris, Berlin, Sydney, and Mexico City, with remote team members across the US and Europe. Employees based where Watershed has offices are expected to work from an office four days per week, except for roles specifically designated as remote. The job description states that this role is based in the San Francisco headquarters.
Requirements
- 10+ years of experience in B2B SaaS, including 5+ years in enterprise SaaS.
- 5+ years of experience building and managing high-performing Sales Development organizations in enterprise SaaS.
- Strong track record of delivering large quarterly pipeline targets.
- Experience selling products in complex or technical fields, including relevant experience in prospecting, account navigation, and pipeline generation.
- Strong collaboration skills, particularly with Marketing and Sales.
- Strength in talent development and management for SDR organizations.
- Positive attitude, collaborative approach, and desire to grow quickly in a fast-paced startup environment.
- Exceptional communication skills and ability to give and receive feedback thoughtfully.
- Flexible, adaptive, and resilient approach, with a track record of improving systems, processes, and content.
- Curiosity and willingness to learn new domains, including climate, and help companies navigate the space.
- Strong ownership of customers’ first impressions and a record of delivering customer experiences that earn strong recommendations.
- Experience in high-growth, fast-paced startup environments, preferably with hybrid remote and in-office teams.
- Willingness to work from an office four days per week, except for roles designated as remote.
Nice To Haves
- Experience in high-growth, fast-paced startup environments, preferably with hybrid remote and in-office teams.
Responsibilities
- Lead the global Sales Development team and its leaders, including inbound and outbound SDR organization management and development.
- Build an integrated account-based outreach strategy and scalable people-development program for career progression.
- Create operational rigor for consistent and predictable pipeline forecasting.
- Work with the Head of Sales and Head of Marketing to implement a sales development plan and meet or exceed global pipeline generation targets.
- Build a positive, collaborative SDR culture that supports teamwork, performance, and professional growth.
- Align with Sales, GTM Operations, Marketing, Customer Success, and Partnerships on sales strategy and customer experience across pre-sale and post-sale.
- Oversee day-to-day SDR operations and set clear expectations and performance goals across the global team.
- Develop an AI-native systems and tooling approach with GTM Operations.
- Report on team performance, KPIs, customer insights, roadblocks, and pipeline forecasts.
- Build and improve sales playbooks for navigating strategic and enterprise organizations and communicating the Watershed story.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
