REMOTE - GIS Application Support Specialist
TEKsystems•Dallas, TX
•$25 - $32•Remote
About The Position
Our client is searching for an Application Support Specialist that has experience supporting GIS for a remote position. All candidates must have some experience with GIS and any experience with Esri is highly desired.
Requirements
- Experience providing application, software, or Help Desk support in a business environment.
- Working knowledge of GIS applications, preferably Esri products.
- Strong problem-solving and troubleshooting skills.
- All candidates must submit to a drug and background check.
Nice To Haves
- any experience with Esri is highly desired.
Responsibilities
- Provides Help Desk support to end users helping users to navigate and troubleshoot software issues, new/unfamiliar processes, and tools.
- Facilitates the interaction between clients and technology providers (internal and external), working closely with technical resources and System Administrators as needed to troubleshoot problems determine solutions.
- Reports and tracks incidents and enhancement requests.
- Support training and testing efforts leading up to implantation, as well as changes and releases post go-live.
- Document + update business processes and procedures.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
