REMOTE - GIS Application Support Specialist
TEKsystems•Tucson, AZ
•$25 - $32•Remote
About The Position
Our client is searching for an Application Support Specialist that has experience supporting GIS for a remote position. All candidates must have some experience with GIS and any experience with Esri is highly desired.
Requirements
- Experience providing application, software, or Help Desk support in a business environment.
- Working knowledge of GIS applications, preferably Esri products.
- Strong problem-solving and troubleshooting skills.
- All candidates must submit to a drug and background check.
Nice To Haves
- any experience with Esri is highly desired.
Responsibilities
- Provides Help Desk support to end users helping users to navigate and troubleshoot software issues, new/unfamiliar processes, and tools.
- Facilitates the interaction between clients and technology providers (internal and external), working closely with technical resources and System Administrators as needed to troubleshoot problems determine solutions.
- Reports and tracks incidents and enhancement requests.
- Support training and testing efforts leading up to implantation, as well as changes and releases post go-live.
- Document + update business processes and procedures.
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
