Cloverkey #168 Gift Shop Sales Associate (PT) - St. David's Medical Center

Cloverkey LLC•Austin, TX

1d•Onsite

About The Position

Cloverkey is hiring a part-time Gift Shop Sales Associate to support the daily operations of its gift shop at St. David's Medical Center. The role helps create an outstanding shopping experience by assisting customers, meeting sales goals, maintaining a clean and inviting store, processing transactions accurately, and building positive relationships with hospital staff, volunteers, patients, and visitors. The ideal candidate is dependable, service-oriented, and represents Cloverkey professionally and thoughtfully. The position is scheduled for approximately 15.75 hours per week, with flexibility to cover other shifts, holidays, and weekends as needed. The listed schedule is Monday from 12:00 p.m. to 8:15 p.m., Tuesday from 12:00 p.m. to 4:00 p.m., and Thursday from 12:00 p.m. to 4:00 p.m. Selected candidates must successfully complete any required hospital occupational health screenings and onboarding requirements before beginning work; employment is contingent on meeting applicable requirements.

Requirements

High school diploma or equivalent.
Basic math skills for processing transactions.
Excellent phone etiquette and communication skills.
Effective time-management skills to prioritize tasks and meet deadlines.
Strong sales skills, including the ability to upsell and cross-sell products.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Ability to stand during the scheduled shift.
Strong customer-service skills and ability to build rapport with customers.

Nice To Haves

Previous experience in gift sales or a related field.

Responsibilities

Greet customers warmly, provide personalized service, and invite them to return.
Meet individual and store sales goals and contribute to overall store performance.
Maintain an organized, clean, and visually appealing gift shop in accordance with Cloverkey merchandising standards and hospital infection prevention requirements.
Accurately process transactions using cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods.
Balance and verify cash drawers at the beginning and end of each shift in accordance with cash-handling procedures.
Promptly report and document cash discrepancies in accordance with company policy.
Maintain reliable attendance, work scheduled shifts, and follow Cloverkey and hospital policies and professional appearance standards.
Build positive relationships with hospital staff, volunteers, patients, and visitors while representing Cloverkey professionally.
Understand daily store operations and contribute to a collaborative team environment focused on service and sales results.
Demonstrate accountability, professionalism, and commitment to continuous improvement as measured through individual and team performance.
Perform other duties as assigned by the Store Manager, Assistant Manager, District Manager, or Corporate.