Cloverkey #168 Gift Shop Sales Associate (PT) - St. David's Medical Center

Cloverkey•Austin, TX

1d•$16 - $16

About The Position

Cloverkey is seeking a part-time Gift Shop Sales Associate for its gift shop at St. David's Medical Center. The associate helps create an outstanding shopping experience by providing customer service and supporting daily store operations. Responsibilities include assisting customers, contributing to sales goals, maintaining a clean and inviting shop, accurately processing transactions, and building positive relationships with hospital staff, volunteers, patients, and visitors. The role calls for a dependable, service-oriented professional who represents Cloverkey with care and professionalism. The position is approximately 15.75 hours per week, with flexibility to cover other shifts, weekends, and holidays as needed. The listed schedule is Monday from 12:00 p.m. to 8:15 p.m., Tuesday from 12:00 p.m. to 4:00 p.m., and Thursday from 12:00 p.m. to 4:00 p.m. Employment is contingent upon successfully completing any required hospital occupational health screenings and onboarding requirements.

Requirements

High school diploma or equivalent.
Basic math skills for processing transactions.
Excellent phone etiquette and communication skills.
Effective time management skills to prioritize tasks and meet deadlines.
Strong sales skills, including the ability to upsell and cross-sell products.
Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
Ability to stand during the scheduled shift.
Ability to build rapport with customers and provide strong customer service.

Nice To Haves

Previous experience in gift sales or a related field is preferred.

Responsibilities

Warmly greet customers, provide personalized service, and invite them to return.
Meet individual and store sales goals and contribute to overall store performance.
Maintain an organized, clean, visually appealing gift shop in keeping with Cloverkey merchandising standards and hospital infection-prevention requirements.
Accurately process transactions, including cash, credit cards, payroll deductions, hospital charge accounts, and other approved payment methods.
Balance and verify cash drawers at the beginning and end of each shift, following established cash-handling procedures.
Promptly report and document cash discrepancies according to company policy.
Maintain reliable attendance, work scheduled shifts, and follow Cloverkey and hospital policies and professional appearance standards.
Build positive relationships with hospital staff, volunteers, patients, and visitors, representing Cloverkey professionally.
Understand daily store operations and contribute to a collaborative team focused on service and sales results.
Demonstrate accountability, professionalism, and a commitment to continuous improvement, as measured through individual and team performance.
Perform other duties as assigned by the Store Manager, Assistant Manager, District Manager, or Corporate.