Genetic Counseling Assistant
About The Position
The Genetic Counseling Assistant plays a crucial role in supporting both clinical and laboratory aspects of genetic counseling services. This position involves assisting patients throughout their clinic care journey, from pre-appointment preparation to post-appointment follow-up, and also contributes to the genetic testing workflow within the genetics laboratory. Core responsibilities include preparing patient charts, answering patient inquiries, obtaining family histories, coordinating genetic testing logistics, managing medical records requests, and providing information regarding insurance pre-authorization. The role also supports genetic counselors and healthcare providers in delivering basic genetic counseling services. In the laboratory, duties encompass coordinating testing processes, including tracking pre-authorizations, managing sample logistics, ensuring all necessary paperwork is received, writing reports, conducting literature reviews, reconciling reports, and handling sample failure notifications. Additional duties may include assisting with projects such as developing educational materials, data entry for grants, and patient scheduling. This position requires meticulous attention to detail, strong organizational and prioritization skills, problem-solving abilities, the capacity to work under deadlines, and effective communication with both patients and healthcare professionals. The assistant will also contribute to the provision of genetic counseling programs and services.
Requirements
- Bachelor's Degree in a related field
- 0+ years of work experience in a related job discipline
- Careful attention to detail
- Ability to prioritize and organize projects
- Ability to problem solve
- Ability to work with deadlines
- Ability to communicate effectively with patients and healthcare workers
Responsibilities
- Assist in client care, including pre, during, and post clinic appointments.
- Assist in the genetics laboratory genetic testing workflow.
- Prepare genetic counseling charts with all needed documents, including previous genetic testing results.
- Answer patient questions prior to or following appointments.
- Obtain patients' family histories.
- Coordinate genetic testing, including order entry, sample coordination, and sample packaging.
- Process medical records requests.
- Provide information about insurance pre-authorization to patients or providers.
- Assist genetic counselors and other health care providers in the provision of basic genetic counseling services.
- Coordinate testing in the laboratory, including tracking pre-authorization, sample coordination, and ensuring all paperwork relevant to testing is received.
- Write reports, conduct literature reviews, and reconcile reports.
- Handle sample failure notifications.
- Assist in the development of educational material.
- Perform data entry for grants.
- Assist with patient scheduling.
- Communicate effectively with patients and healthcare workers.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
