General Services Technician

DHRM • Richmond, VA

3d • Onsite

About The Position

The General Services Technician provides support to an assigned Office or District in accordance with applicable policies and procedures. The role may support fleet operations through vehicle care and records management, and assists with general services tasks such as processing building access applications, assigning parking, and operating the front desk. The technician may also support the surplus property program by coordinating efforts and responding to inquiries. The position requires exceptional customer service, problem-solving, frequent interaction with internal and external stakeholders, and may serve as an information resource to staff in other offices or districts.

Requirements

• Documented critical-thinking and problem-solving skills.
• Ability to work independently with little to no supervision.
• Ability to prioritize tasks and meet due dates.
• Experience using hand tools to make minor repairs.
• Ability to move office furniture and equipment while following design requirements and Virginia Safety Codes.
• Ability to understand and apply the logic and skills needed to handle and distribute mail while following confidentiality guidelines and policies.
• Strong oral and written communication skills using various mediums, including email, Microsoft Teams, and agency memos.
• Ability to work well with others and provide excellent customer service.
• Basic computer skills, including Microsoft Office Suite applications such as Excel, PowerPoint, SharePoint, OneDrive, Teams, and Outlook; Adobe; internet; and digital file management programs.
• Ability to safely and independently move and manipulate heavy equipment, packages, furniture, and other heavy items with little to no assistance.
• Valid state driver's license to operate a vehicle while conducting business for the agency.

Responsibilities

• Provide general services technician support to an assigned Office or District in accordance with applicable policies and procedures.
• Support fleet operations through vehicle care and records management, as needed.
• Assist with building access application processing, parking assignments, and front desk operations.
• Support the surplus property program by coordinating efforts and responding to inquiries, as needed.
• Interact with internal and external stakeholders and provide excellent customer service.
• Serve as an information resource to staff in other offices or districts, as needed.
• Handle and distribute mail in accordance with confidentiality guidelines and policies.
• Make minor repairs using hand tools.
• Move office furniture and equipment while following design requirements and Virginia Safety Codes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed