General Services Technician

Virginia Information Technologies Agency•Richmond, VA
•$47,610 - $49,000•Onsite

About The Position

The General Services Technician provides general services support for an assigned Office or District in accordance with applicable policies and procedures. The role may support fleet operations through vehicle care and records management and assist with building access application processing, parking assignments, and front desk operations. The technician may also support the surplus property program by coordinating efforts and responding to inquiries. The position requires excellent customer service, problem-solving, frequent interaction with internal and external stakeholders, and may involve serving as an information resource for staff in other offices or districts.

Requirements

  • Documented critical-thinking and problem-solving skills.
  • Ability to work independently with little to no supervision.
  • Ability to prioritize tasks and meet due dates.
  • Experience using hand tools to make minor repairs.
  • Ability to move office furniture and equipment while following design requirements and Virginia Safety Codes.
  • Ability to understand and apply the logic and skills needed to handle and distribute mail in accordance with confidentiality guidelines and policies.
  • Strong oral and written communication skills using mediums such as email, Microsoft Teams, and agency memos.
  • Ability to work well with others and provide excellent customer service.
  • Basic computer skills.
  • Computer skills including Microsoft Office Suite (Excel, PowerPoint, SharePoint, OneDrive, Teams, Outlook, etc.), Adobe, Internet, and digital file management programs.
  • Ability to safely and independently move and manipulate heavy equipment, packages, furniture, and other heavy items with little to no assistance.
  • Valid state driver's license to operate a vehicle while conducting agency business.

Responsibilities

  • Provide general services support to the assigned Office or District in accordance with applicable policies and procedures.
  • Support fleet operations through vehicle care and records management, as needed.
  • Assist with building access application processing, parking assignments, and front desk operations.
  • Support the surplus property program by coordinating efforts and responding to inquiries, as needed.
  • Provide customer service and problem-solving support to internal and external stakeholders.
  • Serve as an information resource to staff in other offices or districts, as needed.
  • Handle and distribute mail in accordance with confidentiality guidelines and policies.
  • Move office furniture and equipment while following design requirements and Virginia Safety Codes.
  • Safely move and manipulate heavy equipment, packages, furniture, and other heavy items.
  • Operate a vehicle for agency business.
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