General Sales Manager

Lithia & Driveway•Wesley Chapel, FL

About The Position

Mazda of Wesley Chapel is seeking an experienced General Sales Manager to lead its sales operation and support continued dealership growth. The role focuses on sales volume, profitability, customer experience, and team development. The General Sales Manager will lead and coach Sales Managers and sales professionals, manage daily sales activity, stay engaged with customers and the sales team, and work with dealership leadership on store performance. The position calls for a leader who takes ownership, holds the team accountable, continuously improves operations, and builds a positive, performance-driven culture. The company offers a comprehensive benefits package intended to support employees and their families. Applicants must be at least 18 years old and have a high school diploma or equivalent. A valid driver’s license and acceptable driving record are required. The employer is a drug-free workplace and is committed to equal employment opportunity. Reasonable accommodations may be made to enable individuals to perform essential functions.

Requirements

Proven automotive retail sales leadership experience.
Ability to lead, coach, motivate, and develop a sales team.
Understanding of dealership sales operations, inventory, and financial performance.
Customer-first mindset and commitment to building long-term relationships.
Leadership style rooted in ownership, accountability, and continuous improvement.
Excellent communication and customer-facing skills.
Strong attention to detail and a sense of urgency.
Ability to manage multiple priorities in a fast-paced retail environment.
Positive leadership presence and genuine desire to build a team people want to be part of.
Valid driver’s license and an acceptable driving record.
High school graduate or equivalent.
At least 18 years old.

Responsibilities

Lead the sales operation with a focus on volume, profitability, customer experience, and continued growth.
Coach, develop, and hold Sales Managers and sales professionals accountable to clear performance expectations.
Manage daily sales activity, monitor results, and identify opportunities to improve performance.
Stay actively engaged with customers and the sales team, providing leadership and support when needed.
Recruit, train, and develop talent while building a strong, performance-driven team culture.
Maintain high standards across inventory, pricing, merchandising, and the overall customer experience.
Partner with dealership leadership on traffic, conversion, market share, and overall store performance.
Ensure key operational and month-end responsibilities are completed.