General Runner - IRD

MINA Group • Bal Harbour, FL

21h

About The Position

General Runners work across hotel departments to ensure guests and associates receive what they need when they need it. They deliver items to guest rooms and support areas such as housekeeping, engineering, banquets, restaurants, and the front office, helping maintain smooth hotel operations. The role requires moving around the hotel and may involve standing, sitting, or walking for extended periods; navigating narrow, confined, or elevated spaces and stairs or service ramps; reading and visually verifying information; inspecting tools and equipment; and handling objects weighing up to 55 pounds without assistance. Runners are expected to follow company policies and procedures, maintain confidentiality and quality standards, work safely, and maintain professional appearance and communication. Other reasonable job duties may be requested. The role contributes to delivering The Ritz-Carlton's Gold Standards and memorable guest experiences.

Requirements

• High school diploma or G.E.D. equivalent is preferred.
• Ability to stand, sit, or walk for extended periods and navigate narrow, confined, or elevated spaces, stairs, and service ramps.
• Ability to read and visually verify information in a variety of formats, including small print, and visually inspect tools, equipment, or machines.
• Ability to move, lift, carry, push, pull, and place objects weighing up to 55 pounds without assistance.
• Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

• High school diploma or G.E.D. equivalent.
• Related work experience is not required.
• Supervisory experience is not required.
• No license or certification is required.

Responsibilities

• Deliver items directly to guests in their rooms.
• Provide support to housekeeping, engineering, banquets, restaurants, the front office, and other hotel areas as needed.
• Help ensure smooth operations throughout the hotel.
• Follow company policies and procedures, maintain confidentiality, uphold quality standards, and work safely.
• Maintain a professional uniform, personal appearance, and communication.
• Perform other reasonable job duties as requested.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED